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Serco
Operational Excellence in Public Service Delivery
As a global provider of public services across citizen engagement, transportation, and defense, Serco operates in environments where compliance, clarity, and efficiency must go hand in hand. Our engagement involved teams focused on structured capability building, cross-functional alignment, and improving operational systems that support large-scale service delivery.
It was a pleasure to collaborate with professionals who were deeply invested in doing things right — with discipline, accountability, and a shared sense of purpose.
Testimonials for Benchmark Six Sigma
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Nagumalli M Srikanth
18/06/2017
IT Analyst, Tata Consultancy Services
Helpful Materials and Faculty’s Detailed Attention Ensured Effective Grasp
“The course material, pre-course material, and faculty interest in explaining each person with their core example were very helpful. This detailed attention ensured that everyone grasped the concepts effectively.”
Lean Six Sigma Black Belt
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Debashree Ghosh
18/06/2017
Assistant Manager, Tata Consultancy Services
Training Enriched Six Sigma Knowledge with Real-Life Solutions
“The training gave us the scope to understand different real-life situations and the best possible solutions using Six Sigma tools. This course has significantly enriched my knowledge in Six Sigma.”
Lean Six Sigma Black Belt
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Sashidhar Kolanu
18/06/2017
Process Consultant, HSBC
Real-Time Examples Added Professional Value
“The use of multiple and real-time examples was very helpful. This training experience has been enriching and added a lot of value to my professional career.”
Benchmark Six Sigma (SP)
Lean Six Sigma Black Belt -
Sandeep Gopalakrishnan
18/06/2017
Associate General Manager, MModal Global Services Private Limited
Trainer’s Knowledge Exemplary; Interesting Training Pattern
“The trainer’s knowledge base was exemplary, and the pattern of training was interesting. Benchmark Six Sigma courses have an edge over other contemporary coaching, with great detailing of areas regularly applied in day-to-day operations.”
Benchmark Six Sigma (SP)
Lean Six Sigma Black Belt -
GUNDAGANI SREENAIAH
18/06/2017
DGM, Sandvik Asia Private Limited
Effective Training Covered All Aspects of Black Belt
“The lecture and way of training were very effective. The training program is exhaustive and covers almost all aspects of the Black Belt, making it a positive gain for those who want to pursue a career in Six Sigma.”
Lean Six Sigma Black Belt
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Kunal Dutt Sharma
18/06/2017
Sr.Mgr. Marketing & Sales, Stallion Goup Nigeria.
In-Depth Concept Discussions Were Very Insightful
“The in-depth conversations on concepts were very insightful. Training with professionals from Benchmark provided a high level of expertise and knowledge.”
Lean Six Sigma Black Belt
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Debashree Dutta
18/06/2017
Deputy Manager, ICICI
Effective Content and Training Technique
“The content and the technique of training used by the facilitator were very effective. The approach made complex concepts easier to understand and apply.”
Lean Six Sigma Black Belt
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Anitha Thyagarajan
18/06/2017
Executive, Spoton Logistics
Relevant Topics and Examples Made Course Useful
“The topics covered and examples used were very relevant and useful. The course was well-structured and helped me understand the nuances of Six Sigma – Black Belt.”
Lean Six Sigma Black Belt