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Serco
Operational Excellence in Public Service Delivery
As a global provider of public services across citizen engagement, transportation, and defense, Serco operates in environments where compliance, clarity, and efficiency must go hand in hand. Our engagement involved teams focused on structured capability building, cross-functional alignment, and improving operational systems that support large-scale service delivery.
It was a pleasure to collaborate with professionals who were deeply invested in doing things right — with discipline, accountability, and a shared sense of purpose.
Testimonials for Benchmark Six Sigma
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APARNA MAILIND KHALAP
15/08/2017
SUPPLY CHAIN MANAGER, Colorcon Asia
Valuable Training Covered Hypothesis, Gage R&R, AAA
“The inclusion of topics like Hypothesis, Gage R&R, and AAA made the training very valuable.”
Lean Six Sigma Black Belt
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DHAVAL PATKAR
15/08/2017
TEAM LEADER, QC, Colorcon Asia
Comprehensive Content with Good Instruction Method
“The content of the training was comprehensive and well-structured. And the method used by the instructor was very good”
Lean Six Sigma Black Belt
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Harichandra Ganesh Parab
15/08/2017
Facility Engineer, Colorcon Asia
Exceptional Teaching Made Topics Easy to Understand
“The way the trainer explained the topics made them easy to understand. The instructor’s teaching style and subject knowledge were exceptional.”
Lean Six Sigma Black Belt
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Piraj Singh
15/08/2017
Process Excellence Officer, Colorcon Asia
Effective Results-Driven Problem-Solving Approach
“The approach and understanding towards solving problems were well-targeted with a results-driven strategy. This method was very effective in achieving the desired outcomes.”
Lean Six Sigma Black Belt
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Vipan Sharma
23/07/2017
Team Leader, Bank of America
Top-Notch Course Content and Delivery Method
“The course content and delivery method were top-notch. This is the best training program on Six Sigma I have attended.”
Lean Six Sigma Black Belt
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Arun Sankaran
23/07/2017
Manager, Tata Consultancy Services
Relevant Data Made Concepts Easy to Grasp and Apply in Real World
“Concepts were taught with relevant data, making them easier to grasp and apply. This method ensured that the learning was practical and applicable to real-world scenarios.”
Lean Six Sigma Black Belt
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Mrinal Kumar Saikia
23/07/2017
Manager, Intelenet Global Services
Excellent Content Delivery and Learning Exposure
“The content and delivery of the training were excellent. The great learning exposure was complemented by the high quality of delivery.”
Lean Six Sigma Black Belt
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Shambhavi Thakur
23/07/2017
Assistant Manager, Genpact
Excellent Trainer and Content Combined for Enhanced Learning Experience
“The trainer and the content provided were excellent. Their combined expertise greatly enhanced the learning experience.”
Lean Six Sigma Black Belt