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Serco
Operational Excellence in Public Service Delivery
As a global provider of public services across citizen engagement, transportation, and defense, Serco operates in environments where compliance, clarity, and efficiency must go hand in hand. Our engagement involved teams focused on structured capability building, cross-functional alignment, and improving operational systems that support large-scale service delivery.
It was a pleasure to collaborate with professionals who were deeply invested in doing things right — with discipline, accountability, and a shared sense of purpose.
Testimonials for Benchmark Six Sigma
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Arindam Basu
22/04/2018
Sr. technical executive, IFB Industries
Excellent Explanation by the Instructor
“The excellent explanation by the instructor was a highlight. Their clear and thorough explanations greatly enhanced my understanding of the material.”
Lean Six Sigma Black Belt
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SUDHANSHU KUMAR TIWARI
22/04/2018
SENIOR PRODUCT MANAGER, Indiamart
Practical Examples Made Training Effective
“The examples given were very practical and realistic. This practical approach made the training highly effective and relatable.”
Lean Six Sigma Black Belt
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Rashmi Jayathirta
22/04/2018
System Analyst, Atos India
Instructor: Relatable examples, positive, responsive, enriching learning.
“The instructor was adept at giving examples from real life, making it easier to relate to the topics and content. His positive attitude and readiness to answer all our queries made the learning experience very enriching.”
Lean Six Sigma Green Belt
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Sachin Sureshpant Avinashe
22/04/2018
Assistant Manager, Aurangabad Electricals Limited
Analyze Phase: Extremely Beneficial for Progress.
“The Analyze Phase was particularly beneficial.”
Lean Six Sigma Green Belt
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Reya Elizabeth Philip
22/04/2018
Manager, Vidal Health Insurance TPA Private Limited
Well-explained techniques with daily revision
“Techniques and applications were well explained with easy examples. Daily revision added value.”
Lean Six Sigma Green Belt
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Dawid Matuszczyk
22/04/2018
SMART Solutions Dawid Matuszczyk
Engaging Environment with Great Trainer and Participants
“The trainer and the people were what I liked best about the training. This engaging and supportive environment was very motivating.”
Lean Six Sigma Black Belt
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Debasish Biswas
22/04/2018
Team Leader, Strides Shasun Limited
Excellent Trainer, Material; Benchmark Is Outstanding
“The trainer’s knowledge, study material, use of Minitab, and sense of humor were all excellent. Benchmark Six Sigma is like a GOOSE we fly.”
Lean Six Sigma Green Belt
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Prem Kumar . R
22/04/2018
Expert DevOPS Process Enginear, Finastra
Instructor’s Knowledge Was Impressive
“The knowledge of the instructor was impressive.”
Lean Six Sigma Green Belt