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Serco
Operational Excellence in Public Service Delivery
As a global provider of public services across citizen engagement, transportation, and defense, Serco operates in environments where compliance, clarity, and efficiency must go hand in hand. Our engagement involved teams focused on structured capability building, cross-functional alignment, and improving operational systems that support large-scale service delivery.
It was a pleasure to collaborate with professionals who were deeply invested in doing things right — with discipline, accountability, and a shared sense of purpose.
Testimonials for Benchmark Six Sigma
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Jayanthi
02/01/2014
Technical Support Supervisor, Symantec Corporation
Interactive and Valuable Learning
The session was highly interactive, introducing new concepts along with their practical implementation. The training was engaging and completely worth the time invested.
Lean Six Sigma Green Belt
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Sarin Ravindran
02/01/2014
Manager, Symantec Corporation
Inspirational and Knowledgeable Trainer
One of the most knowledgeable trainers I’ve ever learned from, inspiring a positive shift in how we approach both life and work.
Lean Six Sigma Green Belt
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Mayur Mohan Gupta
02/01/2014
Supervisor, Symantec Corporation
Descriptive and Engaging Training
The course was highly descriptive and easy to understand. The trainer kept the sessions lively by using creative and relatable examples, making the learning experience enjoyable and effective.
Lean Six Sigma Green Belt
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Neeraj Kumar Rathod
02/01/2014
Supervisor, Technical Support, Symantec Corporation
Streamlined Process with Clear Examples
The process was well-structured, and the instructor effectively used examples to clearly explain each step, making the learning straightforward and practical.
Lean Six Sigma Green Belt
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Vasanth Viswanathan
02/01/2014
Team Leader, Symantec Corporation
Knowledgeable Trainer, Excellent Training
The trainer was exceptionally knowledgeable, and I thoroughly enjoyed the entire training. The overall experience was highly valuable and insightful.
Lean Six Sigma Green Belt
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Devraj RG
02/01/2014
Techincal Support Supervisor, Symantec Corporation
Practical and Relevant Training Examples
The case studies and examples throughout the training were practical, real-life, and highly relevant, making it much easier to understand and apply the concepts effectively.
Lean Six Sigma Green Belt
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Maulik Patel
02/01/2014
Supervisor, Technical Support, Symantec Corporation
Knowledgeable Coach with Valuable Material
The coach demonstrated in-depth knowledge of the program and delivered an excellent presentation. The training material provided was highly useful and enhanced the overall learning experience.
Lean Six Sigma Green Belt
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Bhavna Mohindra
19/12/2013
Branch Manager, Intertek
Methodical Training with Practical Insights
The course was handled excellently, following a very methodical approach with numerous examples to explain each concept. The trainer was outstanding, effectively bringing the concepts to life and making them highly practical.
Lean Six Sigma Green Belt