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Serco
Operational Excellence in Public Service Delivery
As a global provider of public services across citizen engagement, transportation, and defense, Serco operates in environments where compliance, clarity, and efficiency must go hand in hand. Our engagement involved teams focused on structured capability building, cross-functional alignment, and improving operational systems that support large-scale service delivery.
It was a pleasure to collaborate with professionals who were deeply invested in doing things right — with discipline, accountability, and a shared sense of purpose.
Testimonials for Benchmark Six Sigma
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Antara Shukla
23/07/2017
Program Manager, Kaivalya Education Foundation
Interactive Training Enhanced Engagement and Understanding
“The training was very interactive, enhancing engagement and understanding. The practical approach to teaching made the sessions enjoyable and effective.”
Lean Six Sigma Black Belt
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Parveen Kumar
23/07/2017
Team Leader, Bank of America
Comprehensive and Well-Structured Training Content
“The contents of the training were comprehensive and well-structured. This thorough coverage ensured a deep understanding of the subject matter.”
Lean Six Sigma Black Belt
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ANURAG AGRAWAL
23/07/2017
Manager, dlight Energy Private Limited
Pictorial View of Minitab Enhanced Problem-Solving Skills
“The pictorial view of Minitab for the given questions was very helpful. Anyone can enhance their knowledge and skills in problem-solving methods and the use of Minitab through this training.”
Lean Six Sigma Black Belt
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Divyam Kapuria
23/07/2017
Deputy Manager, GSK Consumer Healthcare
Comprehensive DOE Section in Highly Relevant BB Certification Program
“The DOE (Design of Experiments) section was very comprehensive and applicable to current industry practices. The Black Belt certification program by Benchmark is highly relevant and practical.”
Lean Six Sigma Black Belt
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Vipin Maheshwari
23/07/2017
Deputy Manager, Glaxo Smithkline Consumer Health care Limited
Highly Motivating Trainer Engaged Team Beautifully
“The trainer was highly motivating, and the team was engaged beautifully. The excellent course content and delivery, with hands-on experiential learning, made a significant impact.”
Lean Six Sigma Black Belt
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Anioushka Lomas
23/07/2017
Squadron Leader, Indian Air Force
Difficult Concepts Simplified by Benchmark
“Difficult concepts were made easy to understand. Benchmark truly sets the standard for Lean Six Sigma learners and practitioners.”
Benchmark Six Sigma (SP)
Lean Six Sigma Black Belt -
Rajesh Kumar Padhy
23/07/2017
Business Process Lead, Tata Consultancy Services
Focus on Control Phase; Best Instructor in My Eight-Year Journey
“The focus on the control phase was particularly useful. This was the best instructor I have come across in my eight years of journey.”
Lean Six Sigma Black Belt
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Gaurav Kumar Kashyap
23/07/2017
Team Leader, Bank of America
Beneficial Hands-On Experience with Minitab
“The practical experience on Minitab and testing on data were very beneficial. This hands-on approach greatly enhanced my understanding and application of the tools.”
Lean Six Sigma Black Belt