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Serco
Operational Excellence in Public Service Delivery
As a global provider of public services across citizen engagement, transportation, and defense, Serco operates in environments where compliance, clarity, and efficiency must go hand in hand. Our engagement involved teams focused on structured capability building, cross-functional alignment, and improving operational systems that support large-scale service delivery.
It was a pleasure to collaborate with professionals who were deeply invested in doing things right — with discipline, accountability, and a shared sense of purpose.
Testimonials for Benchmark Six Sigma
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Divya Rekhi
22/07/2018
Senior Manager, Aegis
Effective Sessions: Clear Examples, Engaging Interaction
“The explanation of content using relevant and simple examples and illustrations helped in better understanding. The two-way communication kept the sessions interesting and engaging.”
Lean Six Sigma Black Belt
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Santosh Bhuskute
22/07/2018
Business Consultant, Vektors
Training techniques provided additional beneficial insights
“The technique used in the training helped to understand some points which were not covered in the provided books. This additional insight was very beneficial.”
Benchmark Six Sigma (SP)
Lean Six Sigma Black Belt -
Sonia Saini
22/07/2018
Manager, Capgemini
Highly Effective Teaching with Black Belt Coverage
“The teaching pattern and examples given during the training were highly effective. It was an excellent training program with good coverage of black belt concepts.”
Lean Six Sigma Black Belt
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Sreevatsa Pannur
10/07/2018
Manager Ops, Amazon
Training Examples Enhanced Understanding and Practicality
“The examples provided during the training were very useful. They helped in understanding the concepts better and made the learning experience more practical.”
Lean Six Sigma Black Belt
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Ankit Bera
10/07/2018
Operations Manager, Amazon
Impressive Blend of Theory and Practice
“The depth and breadth of topics covered were impressive. Benchmark combines theoretical and hands-on experience very well.”
Benchmark Six Sigma (SP)
Lean Six Sigma Black Belt -
MANISH KUMAR
10/07/2018
DEPUTY MANAGER, JBM Ogihara Automotive India Limited
Engaging Discussions and Clear Explanations
“The discussion with all sectors, live examples, and interactive sessions were very engaging. The trainer’s clear explanations and perfect timing made it an enjoyable experience.”
Lean Six Sigma Black Belt
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Shib Sankar Banerjee
10/07/2018
Global EHS Manager, Amazon
Benchmark’s High Standard Encourages MBB Pursuit
“The presentation and practical examples provided by the instructor were excellent. Benchmark truly sets a high standard in course delivery and format. I’m looking forward to pursuing the MBB certification as well.”
Lean Six Sigma Black Belt
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Nayan Banerjee
10/07/2018
Risk Specialist/Program Manager, Amazon
Course Review: Appropriate Content, Excellent Trainer Competency
“The content was appropriate, and the trainer’s competency in clearing doubts and confusions was excellent. This course covered everything in detail and was very precise.”
Lean Six Sigma Black Belt