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Serco
Operational Excellence in Public Service Delivery
As a global provider of public services across citizen engagement, transportation, and defense, Serco operates in environments where compliance, clarity, and efficiency must go hand in hand. Our engagement involved teams focused on structured capability building, cross-functional alignment, and improving operational systems that support large-scale service delivery.
It was a pleasure to collaborate with professionals who were deeply invested in doing things right — with discipline, accountability, and a shared sense of purpose.
Testimonials for Benchmark Six Sigma
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Harshad Prakash Tawde
17/09/2017
Deputy Manager, Cipla
Beneficial Hands-On Experience with Minitab
“The practical examples and hands-on experience with Minitab were very beneficial. These elements enhanced my learning experience significantly.”
Lean Six Sigma Black Belt
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Dhirendra Singh
17/09/2017
Business Analyst, Ugam
Training provided valuable insights despite dryness
“The training was a bit dry compared to the Green Belt training. However, it still provided valuable insights and knowledge.”
Lean Six Sigma Black Belt
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Ameya Arun Pradhan
17/09/2017
Director of Processing Operations, Snipp Interactive Inc.
Theory and Practical Mix Enhanced Learning Experience
“The mix of theory and practical exams was very effective. This balanced approach enhanced my learning experience significantly.”
Lean Six Sigma Black Belt
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Roger Pereira
17/09/2017
Deputy Manager, Hinduja Global
Effective Visual Aids Enhanced Learning
“The visual aids and training methods were very effective. These tools made the learning process more engaging and comprehensible.”
Lean Six Sigma Black Belt
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Shekhar B. Patil
15/08/2017
Senior Manager Engineering, Colorcon Asia
Good Module Opened Opportunities for Value Projects
“The training module was good, and the approach was excellent. This training opened up opportunities for me to work on value-added projects for our company.”
Lean Six Sigma Black Belt
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Anil Patil
15/08/2017
Manager Production, Colorcon Asia
Helpful Practical Examples from Knowledgeable Trainer
“The practical examples provided during the training were very helpful. The trainer demonstrated a very good knowledge of the subject matter.”
Lean Six Sigma Black Belt
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APARNA MAILIND KHALAP
15/08/2017
SUPPLY CHAIN MANAGER, Colorcon Asia
Valuable Training Covered Hypothesis, Gage R&R, AAA
“The inclusion of topics like Hypothesis, Gage R&R, and AAA made the training very valuable.”
Lean Six Sigma Black Belt
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DHAVAL PATKAR
15/08/2017
TEAM LEADER, QC, Colorcon Asia
Comprehensive Content with Good Instruction Method
“The content of the training was comprehensive and well-structured. And the method used by the instructor was very good”
Lean Six Sigma Black Belt