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Serco
Operational Excellence in Public Service Delivery
As a global provider of public services across citizen engagement, transportation, and defense, Serco operates in environments where compliance, clarity, and efficiency must go hand in hand. Our engagement involved teams focused on structured capability building, cross-functional alignment, and improving operational systems that support large-scale service delivery.
It was a pleasure to collaborate with professionals who were deeply invested in doing things right — with discipline, accountability, and a shared sense of purpose.
Testimonials for Benchmark Six Sigma
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Sattar Mohammad Imran
20/03/2018
Senior Manager, MauBank
Simple and Smart Training Style Easy to Understand
“The lecturer’s style of training was simple and smart. This approach made it easy to understand complex concepts and apply them in practical scenarios.”
Lean Six Sigma Black Belt
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Akash Awasthi
20/03/2018
Manager, Amazon
Excellent Training and Comprehensive Curriculum at Benchmark
“What I liked best in the training was the examples, case studies, and drawboard illustrations, which really helped me understand the concepts and retain them. My comment for Benchmark website is: Having gone through the 6-day Lean Six Sigma Black Belt Program, I highly recommend Benchmark for its comprehensive training curriculum, the quality and depth of the study material provided, the experience and expertise of the training facilitator, and the hands-on practice during the sessions. I definitely feel empowered and confident in Six Sigma concepts and their application in my roles hereon.”
Lean Six Sigma Black Belt
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MOOLCHAND ROOMAH DEVI
20/03/2018
Bank Manager, MauBank
Well-Organized Explanations Clarified Real-Life Doubts
“The instructor’s explanations and examples were very well organized. This training clarified our doubts for real-life situations and was highly effective.”
Lean Six Sigma Black Belt
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Abdul Manzoor Ahamed
18/03/2018
Quality Manager, SEHA
Valuable Exercises Effectively Reinforced Learning
Engaging in exercises can be a highly effective way to reinforce learning. It’s great to hear that you found them valuable! If you have any further feedback or suggestions, feel free to share!
Business Excellence Master Black Belt
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KRISHNAKUMAR R
18/03/2018
TEAM LEAD, ISYX Technologies
Multiple Examples and Clear Explanations Facilitated Learning
“The detailed explanations and multiple examples for each topic made it incredibly easy to understand. My feedback for the Benchmark Six Sigma website aligns with this sentiment, reflecting the clarity and effectiveness of the training.”
Benchmark Six Sigma (SP)
Lean Six Sigma Green Belt -
RANSINGH SATYAJIT RAY
18/03/2018
Data Analyst, Axalta Coating
Effective Method for Problem-Solving and Application
“I appreciated learning how a scientifically accepted method could be applied to complicated problems. This approach was highly effective in demonstrating practical applications and problem-solving techniques. The content was thorough and provided a deep understanding of the subject matter, making it an excellent resource for anyone looking to enhance their knowledge in this area.”
Lean Six Sigma Green Belt
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Amit Kumar Upadhyay
18/03/2018
DGM Continous Improvement, Concentrix
Grateful for New Approach Experienced
“Your brief comment reflects gratitude for the new approach you experienced with Benchmark Six Sigma. If you have any further feedback or suggestions, feel free to share!”
Benchmark Six Sigma (SP)
Lean Six Sigma Green Belt -
Roopesh Ramakrishnan
18/03/2018
Head – QRA, DHL
Problem-Solving Using Organizational Issues Enhanced Learning
“Problem-solving using existing organizational problems is an excellent way to contextualize learning and make it more practical and relevant. It’s great to hear that you found this approach valuable in your experience with Benchmark Six Sigma! If you have any further feedback or suggestions, feel free to share!”
Lean Six Sigma Green Belt