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Serco
Operational Excellence in Public Service Delivery
As a global provider of public services across citizen engagement, transportation, and defense, Serco operates in environments where compliance, clarity, and efficiency must go hand in hand. Our engagement involved teams focused on structured capability building, cross-functional alignment, and improving operational systems that support large-scale service delivery.
It was a pleasure to collaborate with professionals who were deeply invested in doing things right — with discipline, accountability, and a shared sense of purpose.
Testimonials for Benchmark Six Sigma
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Neeraja Killi
10/12/2017
IT Project Manager, Neovia Logistics Services Limited.,
Knowledgeable Instructors Made Concepts Easy to Grasp
“The instructors, both VK and Suresh Jayaram, were very knowledgeable. The training course was crisp and easy to understand, perfect for grasping the gist of the concepts and applying them to real-life situations.”
Lean Six Sigma Black Belt
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PRABHAKARAN SP
27/11/2017
SENIOR MANAGER, Rayoft Technologies
Concepts Taught Were Excellent and Understandable
“The concepts taught were excellent. They were presented in a way that was easy to understand and apply.”
Lean Six Sigma Green Belt
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Vivek Sahasrabuddhey
27/11/2017
Director, General Motors
Excellent Conduct of Training with Well-Structured Approach
“The manner in which the training was conducted was excellent. This well-structured approach made the learning process very effective.”
Lean Six Sigma Green Belt
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Rajesh B
27/11/2017
DGM, Omega Healthcare
Effective Examples Provided Practical Insights
“The examples used in the training were very effective. They provided practical insights and helped in understanding the theoretical concepts better.”
Lean Six Sigma Green Belt
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V.P.Jeyan Prabu
27/11/2017
P&E and Project Manager, Nourison Hospitality
DOE Section Informative in Well-Structured Program
“The DOE (Design of Experiments) section was very informative. It was part of a very well-structured program.”
Lean Six Sigma Green Belt
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NARENDRA ANIL MURDESHWAR
27/11/2017
MANAGEMENT CONSULTANT, Faber Infinite Creative Solutions
Well-Designed Course with Adequate Pace and Reasonable Price
“The pace and content of the course were adequate. The course was well-designed, adequately paced, and reasonably priced for candidates from different backgrounds.”
Lean Six Sigma Green Belt
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K.S.KALPANA
27/11/2017
RENAL TRANSPLANTATION COORDINATOR, Madras Medical Mission Hospital
Detailed Tool Explanations Were Beneficial
“The detailed explanation about each tool was very beneficial. This thorough approach helped in understanding the practical applications of the tools.”
Lean Six Sigma Green Belt
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VEERASUBRAMANY
27/11/2017
Senior Manager, Circor Flow Technologies
Relevant Real-Time Examples Enhanced Understanding
“The training included extremely relevant real-time examples, which helped in understanding the concepts better. This approach made the material more relatable and easier to grasp.”
Lean Six Sigma Green Belt




