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Serco
Operational Excellence in Public Service Delivery
As a global provider of public services across citizen engagement, transportation, and defense, Serco operates in environments where compliance, clarity, and efficiency must go hand in hand. Our engagement involved teams focused on structured capability building, cross-functional alignment, and improving operational systems that support large-scale service delivery.
It was a pleasure to collaborate with professionals who were deeply invested in doing things right — with discipline, accountability, and a shared sense of purpose.
Testimonials for Benchmark Six Sigma
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S. SYED KAMIL HUSSAIN
27/11/2017
Junior Manager, Elico Healthcare Services
Excellent Training Material and Environment
“The training material and environment were excellent. This positive experience reflects well on the Benchmark website.”
Benchmark Six Sigma (SP)
Lean Six Sigma Green Belt -
K Padma Priya
27/11/2017
Team Leader, IQ Back Office India Private Limited
Detailed Concepts; Course Covers Everything In-Depth
“The concepts were detailed and thorough. The course is good and covers everything in depth.”
Lean Six Sigma Green Belt
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PAVITHRA .S
27/11/2017
Assistant Manager – Quality, Exela Technologies
Use of Examples Made Training Relatable and Concepts Understandable
“Providing more examples made the training very relatable. This approach helped in understanding complex concepts easily.”
Lean Six Sigma Green Belt
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Sudipto Shankar Basu
27/11/2017
Director, AITS Technology Services India Private Limited (Amicus ITS)
Effective Learning Through Practical Examples
“The learning was supported with real-life examples from day-to-day activities and across all industries. The training plan was structured and well-presented, providing an opportunity to learn all aspects in a way that would be hard to forget.”
Lean Six Sigma Green Belt
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L. Ajit Kumar Das
27/11/2017
Asst. Engineer, Steelcase Asia Pacific Holding India Private Limited
Effective Case Studies Shared During Exam
“The case studies shared during the exam were very effective. It was a very good qualitative workshop for Six Sigma Black Belt.”
Lean Six Sigma Green Belt
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BABY KUMARI R
27/11/2017
Application support Excutive, Computer Age Management Services (CAMS)
Well-Explained Content Led to Great Learning
“Everything which I understood was well explained. This comprehensive approach provided great learning.”
Lean Six Sigma Green Belt
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PRABHAKARAN SP
27/11/2017
SENIOR MANAGER, Rayoft Technologies
Concepts Taught Were Excellent and Understandable
“The concepts taught were excellent. They were presented in a way that was easy to understand and apply.”
Lean Six Sigma Green Belt
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Vivek Sahasrabuddhey
27/11/2017
Director, General Motors
Excellent Conduct of Training with Well-Structured Approach
“The manner in which the training was conducted was excellent. This well-structured approach made the learning process very effective.”
Lean Six Sigma Green Belt