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Serco
Operational Excellence in Public Service Delivery
As a global provider of public services across citizen engagement, transportation, and defense, Serco operates in environments where compliance, clarity, and efficiency must go hand in hand. Our engagement involved teams focused on structured capability building, cross-functional alignment, and improving operational systems that support large-scale service delivery.
It was a pleasure to collaborate with professionals who were deeply invested in doing things right — with discipline, accountability, and a shared sense of purpose.
Testimonials for Benchmark Six Sigma
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Pramod Kumar
21/01/2018
Assistant Manager, Ecolog International
Very Good Course Material and Simple Training Method
“The course material and way of training were very good. The way of training is very simple and understandable.”
Lean Six Sigma Green Belt
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Balaji P B
21/01/2018
Regional Head -South, Ms.Royal Sundaram General Insurance Company Limited
Training Provided Beneficial New Techniques and Insights
“Learning new techniques was very beneficial. The training provided fresh insights and methods.”
Lean Six Sigma Green Belt
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SHASHI KANT
21/01/2018
Deputy Manager- Production, Ecolog International
Clear and Sharp Explanations, Especially in Statistics
“The explanations were very clear and sharp, especially the statistical part. The clarity in teaching was very much appreciated.”
Lean Six Sigma Green Belt
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GOVINDARAJ TAMILARASAN
21/01/2018
PROCUREMENT MANAGER, GEODIS
Organized and Accessible Teaching Beneficial for Beginners
“I was particularly impressed by the organized and accessible way of teaching, which allowed even beginners to fully understand and appreciate the material.”
Lean Six Sigma Green Belt
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Muthuraman.D
21/01/2018
Asst.Manager, Bright Brother Limited
Trainer Had Very Good Topic Knowledge
“The trainer had very good knowledge of the topic. This expertise ensured a deep understanding of the material.”
Lean Six Sigma Green Belt
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Manoj Kumar
21/01/2018
Quality & process supervisor, Oberthur Technologies India Private Limited
Good Course; Measure and Analysis Phases Stood Out
“The full course was good, especially the measure and analysis phase. Benchmark Six Sigma offers a very good approach to business.”
Benchmark Six Sigma (SP)
Lean Six Sigma Green Belt -
ANIL POONIA
21/01/2018
Manager-Quality, Jumio India Private Limited
Material Easy to Understand; Fantastic Learning
“The material was easy to understand. Benchmark Six Sigma provides fantastic learning and gives a clear vision.”
Benchmark Six Sigma (SP)
Lean Six Sigma Green Belt -
Ritika Nayak
17/12/2017
DGM – Contact Center, SRG Telecom
Practical Questions Were Helpful; Good Course Overall
“The practical questions included in the training were very helpful. This hands-on approach made it a good course and facilitated better learning.”
Lean Six Sigma Black Belt