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Serco
Operational Excellence in Public Service Delivery
As a global provider of public services across citizen engagement, transportation, and defense, Serco operates in environments where compliance, clarity, and efficiency must go hand in hand. Our engagement involved teams focused on structured capability building, cross-functional alignment, and improving operational systems that support large-scale service delivery.
It was a pleasure to collaborate with professionals who were deeply invested in doing things right — with discipline, accountability, and a shared sense of purpose.
Testimonials for Benchmark Six Sigma
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Satya Venu Gopal. Ch
29/04/2018
HCL
Instructor’s Effective Approach and Examples; Overall Good Experience
“The approach and examples given by the instructor were very effective. Overall, everything was good.”
Lean Six Sigma Green Belt
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Devangi Jatakia
29/04/2018
Quality Manager, Wipro
Excellent examples, topic coverage, and supportive staff
The examples used, coverage of topics, and time management were excellent. The supportive staff and the instructor have great command and knowledge, which helped in solving queries and clearing doubts. Being part of Benchmark and the program is truly amazing.
Lean Six Sigma Green Belt
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Prashanth D
22/04/2018
Team Leader, ANZ Limited
Presenter’s Examples Were More Realistic
“The examples given by the presenter were more realistic.”
Lean Six Sigma Green Belt
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Puneet Mohan Vohra
22/04/2018
Assistant Manager, Sonalika International tractors limited
Daily Life Examples Made Learning Fun and Effective
“The daily life examples given by the trainer to understand the concept of tools were very effective. The way of teaching statistical and Six Sigma tools was very effective, and I had never expected that learning them would be so much fun.”
Lean Six Sigma Black Belt
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Arya S Nair
22/04/2018
Deputy Manager, Strides Shasun Limited
Fantastic Sessions with Engaging Trainer and Humor
“The classroom sessions were fantastic. The trainer’s skill in keeping participants engaged and his sense of humor made the sessions enjoyable.”
Lean Six Sigma Green Belt
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Parbina Tamang
22/04/2018
Financial Crime Analyst, Wells Fargo
Helpful examples and explanations
“The examples and their explanation were very helpful.”
Lean Six Sigma Green Belt
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Rajeshwari Balaramaih Guptha
22/04/2018
Warehouse Associative, Schneider Electric India Private Limited
Relevant Examples by Instructor Were Well Understood
“All relevant examples given by the instructor were well understood.”
Lean Six Sigma Green Belt