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Serco
Operational Excellence in Public Service Delivery
As a global provider of public services across citizen engagement, transportation, and defense, Serco operates in environments where compliance, clarity, and efficiency must go hand in hand. Our engagement involved teams focused on structured capability building, cross-functional alignment, and improving operational systems that support large-scale service delivery.
It was a pleasure to collaborate with professionals who were deeply invested in doing things right — with discipline, accountability, and a shared sense of purpose.
Testimonials for Benchmark Six Sigma
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Venugopal. S
23/12/2018
Assistant Manager, Quality, ADF Data Science Private Limited
Study Materials Comprehensive and Well-Organized
“The study materials provided were very helpful. They were comprehensive and well-organized.”
Lean Six Sigma Black Belt
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Surojeet Mukherjee
23/12/2018
Senior Manager, Episource India
Detail-Oriented Course Facilitated Deep Understanding
“The course was very detail-oriented. Benchmark’s thorough approach makes it a good course for deep understanding.”
Benchmark Six Sigma (SP)
Lean Six Sigma Black Belt -
SARAVANAN.C
23/12/2018
MANAGER, KOSEIMINDA Aluminium Company Private Limited
Comprehensive Materials Aid Thorough Understanding
“The course materials were very comprehensive and well-organized. Benchmark’s materials are some of the best I’ve encountered, aiding in thorough understanding.”
Benchmark Six Sigma (SP)
Lean Six Sigma Black Belt -
Padmarajan RS
23/12/2018
Quality Lead, HCL
Training Aided Statistical and Practical Problem-Solving Effectively
“I appreciated how the training helped in finding and solving problems statistically and practically. Benchmark’s approach is standard and effective.”
Benchmark Six Sigma (SP)
Lean Six Sigma Black Belt -
Somrita Chatterjee
23/12/2018
Senior Executive – Business Process, Vee Technologies
Comprehensive study; detailed explanations by mentor
“Comprehensive study and explanation by the mentor and covering the most complex topics in detail and examples. Looking forward to more workshops ! “
Lean Six Sigma Black Belt
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Anil Devaraj
23/12/2018
DGM, Aurobindo Pharma Limited
Effective Training for Manufacturing Process Improvement
“The presentation and examples used during the training were very effective. This training is a must for manufacturing personnel intending to improve real-time processes.”
Lean Six Sigma Black Belt
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Lakshmi Naarayanan Jayaraman
23/12/2018
Head of Innovation, Equiniti India
Clear and Useful Concepts and Examples Enhanced Understanding
“The concepts and examples discussed were very clear and useful. Benchmark offers good training that enhances understanding and application of concepts.”
Lean Six Sigma Black Belt
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Jeetendra K Menghani
23/12/2018
Associate Manager, Adani Power Limited
Engaging Training with Valuable Insights Provided
“The contents and the speaker were very engaging. The training provided valuable insights and knowledge.”
Lean Six Sigma Black Belt




