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Serco
Operational Excellence in Public Service Delivery
As a global provider of public services across citizen engagement, transportation, and defense, Serco operates in environments where compliance, clarity, and efficiency must go hand in hand. Our engagement involved teams focused on structured capability building, cross-functional alignment, and improving operational systems that support large-scale service delivery.
It was a pleasure to collaborate with professionals who were deeply invested in doing things right — with discipline, accountability, and a shared sense of purpose.
Testimonials for Benchmark Six Sigma
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BISWAJIT KUMAR
28/01/2018
Head of Data management and Database Operations, Novartis
Sessions Managed Excellently; Real Examples Used
“I was particularly impressed by the excellent management of the sessions, especially the final ones led by Viswadeep Khatri. My experience with the Benchmark Six Sigma website has shown me that they have truly mastered lean and Six Sigma practices, which is clearly reflected in their training sessions. Attending their instructor-led training is highly worthwhile, as concepts are elucidated with real-world examples, enriching the learning experience.”
Lean Six Sigma Green Belt
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Dinesh singh Rathore
28/01/2018
Executive, Varroc Engg Limited
Website offers invaluable Six Sigma insights
“The Benchmark Six Sigma website offers invaluable insights by addressing various scenarios, whether backed by strong data or based on assumptions. This versatility of the Six Sigma concept makes it applicable across industries and segments. The array of intriguing tools available ensures robust validations, contributing to its effectiveness in practice.”
Lean Six Sigma Green Belt
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Vimal Sharma
21/01/2018
Sr. Manager, Jumio India Private Limited
Logical Problem-Solving Approach Was Effective
“The linear, logical approach towards problem-solving and solution identification was very effective. The workshop enables creative and out-of-the-box thinking and helps create a scientific approach to addressing issues in different departments.”
Lean Six Sigma Green Belt
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Shubhrangshu Bhattacharjee
21/01/2018
Assitant Manager, Optum Global Solutions
Insightful Statistical Analysis; Thorough Understanding Gained
“The statistical prospect of analyzing data was very insightful. Benchmark Six Sigma provides a thorough understanding of data analysis.”
Benchmark Six Sigma (SP)
Lean Six Sigma Green Belt -
Mohammad Rahber
21/01/2018
Assistant Manager, Intex Technologies(I) Limited.
Training Increased Operational Handling Capability
“The training increased my capability to handle operations. Benchmark Six Sigma changes your philosophy of efficiency.”
Benchmark Six Sigma (SP)
Lean Six Sigma Green Belt -
Mukund Kumar
21/01/2018
QHSE Manager, Ecolog International
Glad to Choose Benchmark; Best in Quality Training
“I chose Benchmark Six Sigma after reviewing many options and I’m glad I did. The method of explaining in the classroom is among the best. Truly, Benchmark Six Sigma stands out as a leader in quality training.”
Benchmark Six Sigma (SP)
Lean Six Sigma Green Belt -
Pankaj Aggarwal
21/01/2018
Assistant Manager, Ecolog International
Better Understanding to Apply Green Belt Projects
“The training provided a better understanding to apply GB projects. Benchmark Six Sigma offers excellent support for implementing Green Belt projects.”
Lean Six Sigma Green Belt
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Pramod Kumar
21/01/2018
Assistant Manager, Ecolog International
Very Good Course Material and Simple Training Method
“The course material and way of training were very good. The way of training is very simple and understandable.”
Lean Six Sigma Green Belt