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Serco
Operational Excellence in Public Service Delivery
As a global provider of public services across citizen engagement, transportation, and defense, Serco operates in environments where compliance, clarity, and efficiency must go hand in hand. Our engagement involved teams focused on structured capability building, cross-functional alignment, and improving operational systems that support large-scale service delivery.
It was a pleasure to collaborate with professionals who were deeply invested in doing things right — with discipline, accountability, and a shared sense of purpose.
Testimonials for Benchmark Six Sigma
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Santosh Bhuskute
22/07/2018
Business Consultant, Vektors
Training techniques provided additional beneficial insights
“The technique used in the training helped to understand some points which were not covered in the provided books. This additional insight was very beneficial.”
Benchmark Six Sigma (SP)
Lean Six Sigma Black Belt -
Sonia Saini
22/07/2018
Manager, Capgemini
Highly Effective Teaching with Black Belt Coverage
“The teaching pattern and examples given during the training were highly effective. It was an excellent training program with good coverage of black belt concepts.”
Lean Six Sigma Black Belt
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Alpana Singh
22/07/2018
Quality Analyst and OCIL, British Telecom
Useful Tools and Minitab Knowledge Shared
“The tools and Minitab knowledge shared during the training were very useful. It was a great training session.”
Lean Six Sigma Black Belt
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Savya Sachi Jain
22/07/2018
Operational Excellence Manager, Marico Limited.
DOE and MSA Covered In-Depth with Examples
“The training on DOE and fractional factorial was covered in depth with excellent examples, particularly on MSA. It wasn’t just about learning but applying the knowledge gained.”
Lean Six Sigma Black Belt
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SURESH N. VIRAS
22/07/2018
SENIOR MANAGER, Bhattad Group
Simple and Effective Teaching Method
“The teaching method was simple and effective. The depth and simplicity of the language used made it easy to understand.”
Benchmark Six Sigma (SP)
Lean Six Sigma Black Belt -
Sneha Hirlekar
22/07/2018
Sr. Analyst, General Mills
Outstanding Trainers and Content Provided Thorough BB Understanding
“The trainers’ teaching skills, depth of knowledge, and course content were outstanding. The training provided a thorough understanding of black belt concepts.”
Lean Six Sigma Black Belt
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Sridhar Gopal
10/07/2018
Account Lead, IBM
Real-Life Examples Reinforced Concepts
“The real-life examples provided in the exam were very beneficial. They helped reinforce the concepts and made the learning more applicable.”
Lean Six Sigma Black Belt
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Gagan R.D
10/07/2018
Team Leader – Project Co-ordination, JohnCrane Sealing Systems India Private Limited
Well-Structured Course with Logical Sequence
“I appreciated the course content and the way it was structured, as well as the logical sequence in which it was presented. This organization made the material easy to understand and follow.”
Lean Six Sigma Black Belt