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Serco
Operational Excellence in Public Service Delivery
As a global provider of public services across citizen engagement, transportation, and defense, Serco operates in environments where compliance, clarity, and efficiency must go hand in hand. Our engagement involved teams focused on structured capability building, cross-functional alignment, and improving operational systems that support large-scale service delivery.
It was a pleasure to collaborate with professionals who were deeply invested in doing things right — with discipline, accountability, and a shared sense of purpose.
Testimonials for Benchmark Six Sigma
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Karthikeyan.N
24/03/2019
Manager, Intelenet Global Services
Detailed Explanations and Individual Attention
“The detailed explanations were very helpful. The instructor’s attention to each individual candidate was impressive.”
Lean Six Sigma Black Belt
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MANIKANDAN PERUMAL
24/03/2019
Team Manager, Shell
Very Positive and Insightful Training Session
“The overall training session was very positive. It was a very good and insightful session.”
Lean Six Sigma Black Belt
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Rajalakshmi Sakthivel
24/03/2019
Sr. Manager, Visionary RCM
Clear teaching with good examples made concepts easy
“The teaching was clear and well-explained, with good examples. The clarity in teaching made complex concepts easy to understand.”
Lean Six Sigma Black Belt
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Vignesh N Raj
24/03/2019
Manager – Customer Care, Redisolve Software Private Limited
Commendable Patience and Explanation by Instructor
“The patience and explanation provided by the instructor were commendable. I highly recommend Benchmark for certification due to their detailed and patient teaching approach.”
Benchmark Six Sigma (SP)
Lean Six Sigma Black Belt -
Lurthu Leo M
24/03/2019
Zonal AR Controller, Nuvoco Vistas Corp. Limited
Beneficial Faculty; Benchmark Excels in Excellence
“The faculty and real-time examples provided were very beneficial. Benchmark excels in process excellence and engineering.”
Lean Six Sigma Black Belt
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Thangarajan Manickam
24/03/2019
Senior Manager, Visionary RCM
Learned methodologies to stabilize and improve processes
“I learned new methodologies and techniques for keeping the process stable and successful. Benchmark is a great place to gain valuable insights.”
Lean Six Sigma Black Belt
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SANGEETHA GUNASEKARNA
24/03/2019
Assistant Manager, AGS Health
Benchmark Training: Clear Definition Phase Explained
“The definition phase was very well explained. Benchmark’s training is clear and comprehensive.”
Lean Six Sigma Black Belt
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Ravi Ranjan Kumar
24/03/2019
Sr. Executative, Foxconn
Informative Topics Provided Valuable Insights into Project Management
“The project charter, CP, and CPK topics were very informative. They provided valuable insights into project management and quality control.”
Lean Six Sigma Black Belt