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Serco
Operational Excellence in Public Service Delivery
As a global provider of public services across citizen engagement, transportation, and defense, Serco operates in environments where compliance, clarity, and efficiency must go hand in hand. Our engagement involved teams focused on structured capability building, cross-functional alignment, and improving operational systems that support large-scale service delivery.
It was a pleasure to collaborate with professionals who were deeply invested in doing things right — with discipline, accountability, and a shared sense of purpose.
Testimonials for Benchmark Six Sigma
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Valainkanni Joseph Pereira
24/06/2018
Quality Specialist II, Here Technologies
Excellent Case Studies with Visual Aids
“The case studies with visual aid support were excellent. Lean Six Sigma training has opened avenues to explore multiple quality tools.”
Lean Six Sigma Green Belt
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Deepakrao Govindrao Pardeshi
24/06/2018
Sr Executive, Ravasco Transmission and Packing Private Limited
Beneficial Program but Less Time per Topic
“The well-structured program was beneficial, but there was less time for each topic, especially hypothesis testing. Overall, it was a positive experience.”
Lean Six Sigma Green Belt
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GANESH NAIR
24/06/2018
Team Leader, GeBBS Health Care Solutions
Effective Trainer’s Methodology and Examples Enhanced Understanding
“The trainer’s methodology and the examples shared while explaining tools were very effective.”
Lean Six Sigma Green Belt
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Imtiyaz Hanif Khan
24/06/2018
Project Leader, Here Technologies
Knowledgeable Trainer Used Examples for Easy Understanding
“The trainer was very knowledgeable and experienced. It was easy to understand the concepts with the plenty of examples the trainer shared.”
Lean Six Sigma Green Belt
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Anuradha Lathi
24/06/2018
Sr. Finance Executive, General Mills
Knowledgeable Trainers Used Effective Examples to Explain Concepts
“The examples quoted by the trainer to explain the concept were very effective. The trainers are knowledgeable.”
Lean Six Sigma Green Belt
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PRATAP BORWANDKAR
24/06/2018
Manager, Videocon Industries Limited
Effective coaching with examples; highly recommended
“The coaching with examples was very effective. Benchmark Six Sigma is highly recommended.”
Lean Six Sigma Green Belt
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Sibin Thomas
24/06/2018
Project Manager, eClinical Works
Trainer Explained Topics with Good Examples
“The trainer explained all the topics with good examples, which helped us understand all the scenarios.”
Lean Six Sigma Green Belt
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Sachin Naik
24/06/2018
Head Maintenance and Energy, Trent Hypermarket Private Limited
Commendable workshop; trainer Parag focused on concepts
“The informative training material was very interactive, and the knowledgeable trainer focused on clearing concepts. This was a really good workshop I attended in recent years. The delivery, content, and knowledge of Parag are commendable.”
Lean Six Sigma Green Belt