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Serco
Operational Excellence in Public Service Delivery
As a global provider of public services across citizen engagement, transportation, and defense, Serco operates in environments where compliance, clarity, and efficiency must go hand in hand. Our engagement involved teams focused on structured capability building, cross-functional alignment, and improving operational systems that support large-scale service delivery.
It was a pleasure to collaborate with professionals who were deeply invested in doing things right — with discipline, accountability, and a shared sense of purpose.
Testimonials for Benchmark Six Sigma
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Tanay Bajargan
09/09/2018
Operations Manager, DUFIL
Well-Structured and Comprehensive Course Content
“The course content was well-structured and comprehensive. I found the material to be very relevant and useful for my professional growth.”
Lean Six Sigma Black Belt
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Raja M
09/09/2018
Six Sigma coordinator, DUFIL
Clear and Effective Communication Facilitated Grasp of Complex Concepts
“The way of communication during the training was clear and effective. This made it easier to grasp complex concepts. Benchmark’s communication approach is very good.”
Benchmark Six Sigma (SP)
Lean Six Sigma Black Belt -
J R SANKARANARAYANAN
09/09/2018
VP, BTM Solutions
Very Informative Course Material Provided
“The course material provided was very informative, and the instructor gave a detailed explanation of the entire BB concepts and how to use Minitab. This was an excellent way to improve my overall knowledge of Six Sigma.”
Lean Six Sigma Black Belt
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Michael Navin Xavier
09/09/2018
Associate Principal, Sutherland
Excellent Coverage of Key Concepts with Practical Minitab Usage
“The in-depth coverage of key concepts from knowledge, exam, and interview perspectives was excellent. The practical usage of Minitab was particularly helpful. Benchmark is a great place to learn and deliver.”
Benchmark Six Sigma (SP)
Lean Six Sigma Black Belt -
Amandeep Singh Sodhi
09/09/2018
Compliance Manager, Amazon
Training Mix: Balanced Theory and Practice
“I liked the mix of theoretical and practical knowledge in the training. Benchmark maintains a good balance, providing a very good learning experience.”
Lean Six Sigma Black Belt
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KRISHNA PRASAD
09/09/2018
Senior Team Manager, Shell
Experienced Facilitators Ensured Seamless Knowledge Transfer
“The facilitators’ experience and their content knowledge were very effective. The knowledge transfer was seamless and very informative, making the course content very valuable.”
Lean Six Sigma Black Belt
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PRAKASH M
09/09/2018
TNQ
Comprehensive topics addressed thoroughly
“The comprehensive coverage of all topics in the training was impressive. Benchmark ensures that every important area is addressed thoroughly.”
Benchmark Six Sigma (SP)
Lean Six Sigma Black Belt -
Vasanth Selvaraj
09/09/2018
Assistant Consultant, Tata Consultancy Services
Outstanding trainers; best for Six Sigma
“The trainers’ skills and the way the program was conducted were outstanding. Benchmark is the best institute for learning the Six Sigma program.”
Benchmark Six Sigma (SP)
Lean Six Sigma Black Belt