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Serco
Operational Excellence in Public Service Delivery
As a global provider of public services across citizen engagement, transportation, and defense, Serco operates in environments where compliance, clarity, and efficiency must go hand in hand. Our engagement involved teams focused on structured capability building, cross-functional alignment, and improving operational systems that support large-scale service delivery.
It was a pleasure to collaborate with professionals who were deeply invested in doing things right — with discipline, accountability, and a shared sense of purpose.
Testimonials for Benchmark Six Sigma
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Noushad Ali Pulikkal Paramba
20/10/2018
Operations Analyst, Boutiqaat
Engaging & Interactive Learning
The session was highly interactive and enjoyable, making the learning experience both fun and effective.
Business Excellence Champion
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Venkata Krishna Sirumavalli
20/10/2018
Inventory Supervisor, Boutiqaat
Highly Recommended for Process Improvement
I strongly recommend this course to anyone looking to enhance business processes. The trainer was excellent, ensuring everyone understood the concepts clearly and could grasp the topics effectively.
Business Excellence Champion
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Supreet Cheema
09/09/2018
Compliance Manager, Amazon
Thorough Training Enhanced Subject Understanding.
“The content of the training was descriptive and detailed. This thoroughness helped me gain a deeper understanding of the subject matter.”
Lean Six Sigma Black Belt
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Tanay Bajargan
09/09/2018
Operations Manager, DUFIL
Well-Structured and Comprehensive Course Content
“The course content was well-structured and comprehensive. I found the material to be very relevant and useful for my professional growth.”
Lean Six Sigma Black Belt
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Raja M
09/09/2018
Six Sigma coordinator, DUFIL
Clear and Effective Communication Facilitated Grasp of Complex Concepts
“The way of communication during the training was clear and effective. This made it easier to grasp complex concepts. Benchmark’s communication approach is very good.”
Benchmark Six Sigma (SP)
Lean Six Sigma Black Belt -
Michael Navin Xavier
09/09/2018
Associate Principal, Sutherland
Excellent Coverage of Key Concepts with Practical Minitab Usage
“The in-depth coverage of key concepts from knowledge, exam, and interview perspectives was excellent. The practical usage of Minitab was particularly helpful. Benchmark is a great place to learn and deliver.”
Benchmark Six Sigma (SP)
Lean Six Sigma Black Belt -
J R SANKARANARAYANAN
09/09/2018
VP, BTM Solutions
Very Informative Course Material Provided
“The course material provided was very informative, and the instructor gave a detailed explanation of the entire BB concepts and how to use Minitab. This was an excellent way to improve my overall knowledge of Six Sigma.”
Lean Six Sigma Black Belt
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Amandeep Singh Sodhi
09/09/2018
Compliance Manager, Amazon
Training Mix: Balanced Theory and Practice
“I liked the mix of theoretical and practical knowledge in the training. Benchmark maintains a good balance, providing a very good learning experience.”
Lean Six Sigma Black Belt