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Serco
Operational Excellence in Public Service Delivery
As a global provider of public services across citizen engagement, transportation, and defense, Serco operates in environments where compliance, clarity, and efficiency must go hand in hand. Our engagement involved teams focused on structured capability building, cross-functional alignment, and improving operational systems that support large-scale service delivery.
It was a pleasure to collaborate with professionals who were deeply invested in doing things right — with discipline, accountability, and a shared sense of purpose.
Testimonials for Benchmark Six Sigma
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Sahil Tarani
17/07/2019
Senior Map Modeler, Here Technologies
Well-Designed Lean Practitioner Course with Concepts and Practice
“The Lean Practitioner course was well-designed, giving us knowledge of concepts and tools along with practice exercises.”
Lean Practitioner and Lean Guide
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Deepika Dahikar
17/07/2019
Here Technologies
Gained Knowledge to Revamp Processes and Improve Performance
“Overall, I gained knowledge and understanding to revamp processes and improve performance through granular discussions and practice.”
Lean Practitioner and Lean Guide
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Rahul Yadav
17/07/2019
Senior Spatial Data Analyst, Here Technologies
Presentation and Virtual Board Enhanced Module Understanding
“The concepts and understanding of the modules were greatly enhanced by the presentation and use of a virtual board.”
Lean Practitioner and Lean Guide
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Pristin Mathew
17/07/2019
Sr. Saptial Data Specialist, Here Technologies
Great Training with Excellent Examples
“Great training overall; I loved the examples used throughout the sessions.”
Lean Practitioner and Lean Guide
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Dinesh SNayak
17/07/2019
3D Data Ops Project Lead, Here Technologies
Highly Recommended for Understanding and Executing Lean Concepts
“This course is highly recommended for understanding and executing Lean concepts within an organization.”
Lean Practitioner and Lean Guide
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Sumit Mishra
17/07/2019
Data Operations Project Lead, Here Technologies
Informative Training with Activities Clarifying Lean Concepts
“The best part of learning Lean methodology was the activities that helped clarify each concept; the training was very informative.”
Lean Practitioner and Lean Guide
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Mahesh V Neginhal
17/07/2019
Project Leader, Here Technologies
Beneficial Workshop on Implementing Lean
“Learning how to implement Lean in my project was beneficial; the workshop was excellent, and I want to maximize its application.”
Lean Practitioner and Lean Guide
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ASHISH INDRAPAL YADAV
17/07/2019
Sr. Spatial Data Specialist, Here Technologies
Learned FMEA and VSM Techniques
“I learned various mechanisms to use in my current project to solve problems, including FMEA and VSM; great teaching methods!”
Lean Practitioner and Lean Guide