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Serco
Operational Excellence in Public Service Delivery
As a global provider of public services across citizen engagement, transportation, and defense, Serco operates in environments where compliance, clarity, and efficiency must go hand in hand. Our engagement involved teams focused on structured capability building, cross-functional alignment, and improving operational systems that support large-scale service delivery.
It was a pleasure to collaborate with professionals who were deeply invested in doing things right — with discipline, accountability, and a shared sense of purpose.
Testimonials for Benchmark Six Sigma
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Purvi Shah
26/08/2018
Manager, Teamglobal Logistics Private Limited
Enjoyed interactive sessions; commendable training
“I enjoyed the interactive sessions with practical examples and case studies. The way Benchmark conducts training with active participation and great study modules is commendable.”
Lean Six Sigma Black Belt
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Sumit Chowdhury
26/08/2018
Integration Analyst, Onprocess Technology
Overall Good Course; Benchmark Best for Learning
“I liked the course overall. Benchmark Six Sigma is the best institute for learning and corporate training.”
Benchmark Six Sigma (SP)
Lean Six Sigma Black Belt -
RAHUL CHOUDHARY
26/08/2018
Team Lead, Tata Consultancy Services
DOE Topic Sparked Interest; High Standards and Awesome Faculty at Benchmark
“I found DOE to be a very interesting topic and I look forward to studying it further. Benchmark Six Sigma has high standards in delivering training, with awesome faculty using modern techniques for explanation and demonstration. Thanks for being an eye-opener for me!”
Benchmark Six Sigma (SP)
Lean Six Sigma Black Belt -
MANOJ KUMAR
26/08/2018
AGM, JCB India Limited
Remarkable Teaching Method and Topic Clarity
“The method of teaching and clarity of topics covered were remarkable. The expertise and teaching method in Benchmark Six Sigma are exceptional.”
Lean Six Sigma Black Belt
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Moumita Mukherjee
26/08/2018
Quality Manager, Tata Consultancy Services
Excellent Approach with Insightful Examples and Case Studies on Business Topics
“Business examples, case studies, hypothesis testing, and DOE were all very well shared. Benchmark’s approach is excellent, offering insightful examples and case studies that are highly relevant.”
Benchmark Six Sigma (SP)
Lean Six Sigma Black Belt -
Subhamjit Deb
26/08/2018
Regional Manager, Idemia
Outstanding Training Material and Conduct
“The training material, way of conducting the training, and the trainer were outstanding. Benchmark’s training content and the quality of tools used make it a great experience.”
Benchmark Six Sigma (SP)
Lean Six Sigma Black Belt -
NEERAJ KUMAR
26/08/2018
SENIOR MANAGER, Sun Pharma
Appreciated MSA and DOE Techniques; Insightful Learning
“I really appreciated the MSA tools used in the Measure and Analysis phase, as well as the DOE techniques. Benchmark provided a great experience to learn Six Sigma in an organized and insightful manner.”
Lean Six Sigma Black Belt
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Saguna Saha
26/08/2018
System Engineer, Tata Consultancy Services
Impressive Depth of Topics Advanced My Understanding
“The depth of topics covered in the training was impressive. I really appreciated how Benchmark’s training brought my understanding to an advanced level.”
Benchmark Six Sigma (SP)
Lean Six Sigma Black Belt