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Serco
Operational Excellence in Public Service Delivery
As a global provider of public services across citizen engagement, transportation, and defense, Serco operates in environments where compliance, clarity, and efficiency must go hand in hand. Our engagement involved teams focused on structured capability building, cross-functional alignment, and improving operational systems that support large-scale service delivery.
It was a pleasure to collaborate with professionals who were deeply invested in doing things right — with discipline, accountability, and a shared sense of purpose.
Testimonials for Benchmark Six Sigma
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Sarita Sitaraman
08/03/2020
Asst. Manager, Willis Towers Watson
In-depth Six Sigma tools knowledge was beneficial
“The in-depth knowledge of Six Sigma tools provided during the training was very beneficial. This comprehensive approach ensures a solid understanding of the tools.”
Lean Six Sigma Black Belt
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Ajaysinh M. Atalia
08/03/2020
Manager, Sun Pharma
Detailed Focus on Measure and Analysis Phases Beneficial
“All parts of the training were valuable, especially the measure and analysis phase. The detailed focus on these areas was particularly beneficial.”
Lean Six Sigma Black Belt
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PURUSHOTTAM MUKHEDKAR
08/03/2020
ZONAL HEAD, IDFC First Bank
Excellent Content and Session Delivery
“The content and delivery of the sessions were excellent. Benchmark has designed a process where difficult topics are explained and trained in a very easy way. They have mastered the art of training statistical tools to non-statistical trained managers.”
Lean Six Sigma Black Belt
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Vikram Ganesh Poddar
08/03/2020
Spatial Data Specialist II, Here Technologies
Well-Organized Course for Problem Solving
“The examples and structure of the course were very well-organized. Benchmark Six Sigma’s GB and BB courses have enabled me to think about projects more structurally and provided me with the knowledge to find solutions and identify problems effectively.”
Lean Six Sigma Black Belt
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VISHNU RAM
16/02/2020
Engineer, Advent Industrial Projects Limited
Examples Offer Practical Insight into Techniques.
“The examples given for each technique were very helpful. They provided practical insights into applying the concepts.”
Lean Six Sigma Black Belt
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Vijay Samuel
16/02/2020
GBS Site Lead, ESAB India
Effective Trainer and Well-Organized Program Ensured Smooth Learning
“The trainer was very effective. The well-organized program ensured a smooth learning experience.”
Lean Six Sigma Black Belt
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Palaniappan Ramanathan
16/02/2020
Manager, Tata Consultancy Services
Comprehensive Coverage of Six Sigma Concepts Ensured Deep Understanding
“All the concepts of Six Sigma were covered comprehensively. The thorough coverage ensured a deep understanding of the material.”
Lean Six Sigma Black Belt
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SARUMATHI S
16/02/2020
Manager, Herbalife International India Private Limited
Helpful Real-Time Examples Simplified Concept Understanding
“The real-time usage examples were very helpful. Simple examples from the instructor made it easier to relate to and understand the concepts.”
Benchmark Six Sigma (SP)
Lean Six Sigma Black Belt