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Serco
Operational Excellence in Public Service Delivery
As a global provider of public services across citizen engagement, transportation, and defense, Serco operates in environments where compliance, clarity, and efficiency must go hand in hand. Our engagement involved teams focused on structured capability building, cross-functional alignment, and improving operational systems that support large-scale service delivery.
It was a pleasure to collaborate with professionals who were deeply invested in doing things right — with discipline, accountability, and a shared sense of purpose.
Testimonials for Benchmark Six Sigma
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Ravikumar R
07/07/2019
Deputy Manager, Netafim Irrigation India Private Limited
Informative DOE Section; Excellent Coaching
“The DOE section was particularly informative. Benchmark provides good coaching and excellent methodology.”
Lean Six Sigma Black Belt
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Madhu Agarwal
30/06/2019
Sr. Catalog Quality Associate, Amazon
Highly Structured and Efficient Learning Experience
“The structured approach of the trainer was excellent. The course was well-structured, making the learning process smooth and efficient.”
Lean Six Sigma Black Belt
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Vitusha Mohanty
30/06/2019
Associate Team Leader, Bioclinica
Interactive and Informative Training by Benchmark
“The training was very interactive and extremely informative. Benchmark provides very good training within a given span of time.”
Benchmark Six Sigma (SP)
Lean Six Sigma Black Belt -
Shuvam Manna
30/06/2019
Assistant Manager,Projects, ITC Limited
Motivating Environment with Clear Tool Explanations
“The competitive environment mixed with learning and fun was very motivating. The basic concepts for tools were clearly explained, helping in accurate application and analysis. The reading material was also very detailed. Benchmark is the best place to learn the concepts of Six Sigma.”
Lean Six Sigma Black Belt
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Giridhar Madhusudan
30/06/2019
Director, Access Healthcare
Helpful, Organized, Interactive Sessions by Mr. Parag
“The simple way in which complex concepts were explained and the tips to remember in case of confusion were very helpful. The sessions were very well organized, with great interactive moments led by Mr. Parag.”
Lean Six Sigma Black Belt
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Shrey Datta
18/06/2019
Senior Analyst, Gain Credit
Basic Tools and Quality Understanding Covered
“Basic understanding of the tools and quality was covered.”
Quality Certified Professional
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Aditya Gaur
18/06/2019
Devops Engineer II, Gain Credit
Interactive Course with Real-Time Methodologies
“The course was very interactive, with methodologies compared to real-time examples; the instructor demonstrated strong knowledge of delivering quality outputs.”
Quality Certified Professional
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Tania Piplai
18/06/2019
Supervisor, GC
Useful Management Certification; Suggests Longer Course Duration
“Knowledge about management is useful certification for cooperative employees; course duration could be improved for better comprehension.”
Quality Certified Professional