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Serco
Operational Excellence in Public Service Delivery
As a global provider of public services across citizen engagement, transportation, and defense, Serco operates in environments where compliance, clarity, and efficiency must go hand in hand. Our engagement involved teams focused on structured capability building, cross-functional alignment, and improving operational systems that support large-scale service delivery.
It was a pleasure to collaborate with professionals who were deeply invested in doing things right — with discipline, accountability, and a shared sense of purpose.
Testimonials for Benchmark Six Sigma
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Effective Training, Great Learning Experience
I appreciated the well-structured training process and methodology, which made the sessions highly effective and provided a valuable learning experience.
Lean Six Sigma Green Belt
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Clear Understanding Through Expert Training
This training gave me a solid understanding of Lean Six Sigma concepts. The trainer’s impressive expertise and engaging style made the learning experience truly impactful.
Lean Six Sigma Green Belt
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Dolor Roy Enarevba
08/03/2020
Six Sigma Facilitator, DUFIL
Clear Explanations; Recommended for Excellence
“The clear and detailed explanations by the instructor were very helpful. This course is great and recommended for organizations looking to undergo operational excellence.”
Benchmark Six Sigma (SP)
Lean Six Sigma Black Belt -
OTOKITI AYOMIDE MICHAEL
08/03/2020
SIX SIGMA FACILITATOR, DUFIL
In-Depth Explanations and Examples Enhanced Practical Application
“The in-depth explanations with good examples and the ability to relate the content to my work were very useful. The training was high impact with excellent knowledge gain. I would like to use the tools to their maximum potential.”
Benchmark Six Sigma (SP)
Lean Six Sigma Black Belt -
DELNAZ. IRANI
08/03/2020
Lead CBO, Tata Consultancy Services
Parag’s Mentorship Made Learning Easy; BB Course Decision Was Right
“Parag is the best mentor as he explained each term with simple examples and in a logical flow. His patience helped me learn the concepts at my own pace. My decision to do the BB Six Sigma course from Benchmark was right, and I look forward to applying this knowledge in my career.”
Lean Six Sigma Black Belt
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Sandesh A. Mhatre
08/03/2020
Consultant, Capgemini
Good Learning Experience with New Six Sigma Concepts
“The training was a good learning experience where I learned new concepts of Six Sigma. Benchmark provides thorough and insightful sessions.”
Benchmark Six Sigma (SP)
Lean Six Sigma Black Belt -
Nupur Vyas
08/03/2020
Senior Manager, Rabobank
Practical Approach Made Training Very Effective
“The practical approach, focus on real-life scenarios, and easy explanations made the training very effective. Parag has been an exceptional trainer, keeping the sessions interesting, interactive, and very practical.”
Lean Six Sigma Black Belt
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Sarita Sitaraman
08/03/2020
Asst. Manager, Willis Towers Watson
In-depth Six Sigma tools knowledge was beneficial
“The in-depth knowledge of Six Sigma tools provided during the training was very beneficial. This comprehensive approach ensures a solid understanding of the tools.”
Lean Six Sigma Black Belt