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Serco
Operational Excellence in Public Service Delivery
As a global provider of public services across citizen engagement, transportation, and defense, Serco operates in environments where compliance, clarity, and efficiency must go hand in hand. Our engagement involved teams focused on structured capability building, cross-functional alignment, and improving operational systems that support large-scale service delivery.
It was a pleasure to collaborate with professionals who were deeply invested in doing things right — with discipline, accountability, and a shared sense of purpose.
Testimonials for Benchmark Six Sigma
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Strong Foundation in Business Analytics
Developed a solid grounding in Business Analytics with crystal-clear concept explanations. The inclusion of case studies significantly enriched my understanding and practical knowledge.
Business Analytics Foundation (SP)
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Benoy Joseph
10/05/2021
Associate Director, Royal Bank of Canada
Comprehensive Insight into Business Analytics
An excellently structured program offering a clear and concise introduction to business analytics and regression, ensuring a solid foundational understanding.
Business Analytics Foundation (SP)
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Practical Tools Enhanced Interactive Learning
“I really enjoyed the course with practical tools & aample examples. Loved the interacting sessions & discussions. Making learning so interesting and explaining everything was outstanding.”
Lean Six Sigma Black Belt
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Comprehensive BB Program for Complete Knowledge
“One who’s like to perform as a BB, can get complete knowledge from this program .”
Lean Six Sigma Black Belt
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Dipankar Acharya
04/05/2021
Deputy General Manager, Future Group
Value-Adding Program to Inculcate Innovation Among Employees
“Very interesting and value-adding program to inculcate the spirit of Innovation among all employees”
Creativity and Innovation Practitioner
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Benoy Joseph
04/05/2021
Associate Director, Royal Bank of Canada
Detailed Explanation and Examples of TRIZ Helpful
“I had heard a lot about TRIZ but never tried using it. Thanks for the detailed explanation and examples. This is quite helpful.”
Creativity and Innovation Practitioner
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Excellent training with hands-on practice; thanks
“Thank you so much for imparting once again excellent training and hands-on practice on real-life problems, VK sir. This training is definitely going to help me in my new role at my organization. Sincerely thank you VK sir and the Benchmark Six Sigma team.”
Creativity and Innovation Practitioner
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Ilavarasi Panneer Selvam
04/05/2021
Assistant Vice President, Bank of America
Highly Recommended Innovative Business Session by VK
“Very well articulated and very well explained by VK. Lot of business cases to work on. Great session and I suggest everyone who wants to think innovative.”
Creativity and Innovation Practitioner