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Serco
Operational Excellence in Public Service Delivery
As a global provider of public services across citizen engagement, transportation, and defense, Serco operates in environments where compliance, clarity, and efficiency must go hand in hand. Our engagement involved teams focused on structured capability building, cross-functional alignment, and improving operational systems that support large-scale service delivery.
It was a pleasure to collaborate with professionals who were deeply invested in doing things right — with discipline, accountability, and a shared sense of purpose.
Testimonials for Benchmark Six Sigma
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Crisp and Well-Balanced Training Content with Applicable New Concepts
“The Training content was very crisp and well balanced. There were enough examples to clearly understand the concepts. I was able to learn many new concepts, which could be applied to my current work. A highly recommended course!”
Business Modelling Expert
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Enjoyed Session on Simulation and Crystal Ball Tool with Simple Basics
“I really enjoyed the session where enough examples were shared about how simulation can help take better decisions, reduce risks and potentially improve profit and the crystal ball tool makes it simpler to execute. What I liked about the training was that the basics were kept simple and easy for everyone to understand.”
Business Modelling Expert
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VK Sir’s Well-Explained Module with Diverse Case Studies Aided MBB Certification
“This module was well explained by VK Sir. He also took the time to address all queries within the limited time frame. It was one of my important milestones to get MBB certified. BME session is the first step towards the same. It was a very engaging session with diverse case studies from various industries”
Business Modelling Expert
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Useful Session Covering Practical and Common Workplace Challenges
“The session is very useful for my current work. The instructor covered both practical & common challenges faced at work. Thanks for the interactive and energetic session.”
Business Modelling Expert
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Mokshesh Shah
25/10/2021
AVP – Business Excellence & Customer Experience, Future Generali India
MBB Programs Provide Practical Exposure; Learning with VK Adds Value
“Pack of certification programs as part of MBB are aptly designed to give a complete theoretical and practical exposure for solving business problems. Learning with VK and other fellow participants from across the industries simply adds value to the whole program…!!”
Business Excellence Master Black Belt
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Exceptional Experience; Looking Forward to More Courses
“My experience was exceptional, and I eagerly anticipate enrolling in more courses in the future.”
Lean Six Sigma Black Belt
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Excellent course, outstanding teaching by Venugopal
“Overall, the course was excellent. It aided in the formalization and deeper thinking of the work I conduct. Furthermore, Venugopal Sir really impressed me, especially with his ability to simplify difficult ideas. His excellent teaching skills were evident in the way he interacted with every student, even in a virtual environment. Furthermore, Venugopal was always ready to assist pupils who were lagging behind. He would stray from the schedule and spend extra time explaining ideas during recesses or after school. Overall excellent teacher and lesson; I’ve already begun telling my contacts about it. “
Lean Six Sigma Black Belt
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M D Yashwanth
24/10/2021
ASSISTANT MANAGER, Ola Electric Technologies Private Limited
Benchmark Course Is Value for Money Investment
“This course offered by Benchmark Six Sigma is truly a value-for-money investment, and I have no regrets about enrolling in it.”
Benchmark Six Sigma (SP)
Lean Six Sigma Black Belt