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Serco
Operational Excellence in Public Service Delivery
As a global provider of public services across citizen engagement, transportation, and defense, Serco operates in environments where compliance, clarity, and efficiency must go hand in hand. Our engagement involved teams focused on structured capability building, cross-functional alignment, and improving operational systems that support large-scale service delivery.
It was a pleasure to collaborate with professionals who were deeply invested in doing things right — with discipline, accountability, and a shared sense of purpose.
Testimonials for Benchmark Six Sigma
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Amazing Experience; Doubts Cleared
“It was an amazing experience. The trainer has cleared all my doubts and also explained each topic very interestingly, giving examples, Minitab files, etc. I am glad to join Benchmark for my GB certification and would like to go for further courses in the near future. Thank you so much, everyone, for making this process smooth.”
Lean Six Sigma Green Belt
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Knowledgeable Trainer Delivered Interactive and Well-Taught Modules
“The trainer was knowledgeable. It was an interactive session, and each module was taught nicely. Thanks, Benchmark!”
Benchmark Six Sigma (SP)
Lean Six Sigma Green Belt -
MBB Program Focused on Practical Business Excellence
The overall MBB program is focused on Business Excellence in a practical aspect. This program is highly impactful for me to drive my organization in efficient way and for generating more values. VK is an outstanding trainer and coach and course is structured and conducted in highly interactive and fun-filled way. Its an amazing experience.
Business Excellence Master Black Belt
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Outstanding MBB Training with Amazing Guidance by VK Sir
Amazing content, remarkable sessions, stellar concepts, superb learning and above all extremely outstanding guidance by VK Sir. Many many thanks to the Benchmark Six Sigma team to bring all the goodness in MBB training.
Business Excellence Master Black Belt
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Detailed Insight on Approaching Process Issues
“The course gave a detailed insight on how to approach process-related issues, providing practical strategies and solutions.”
Lean Six Sigma Green Belt
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Interesting Insights into Data Evaluation and Simulation Models
“Different ways of evaluating the data and applying the different simulation models were very interesting and insightful.”
Business Modelling Expert
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Informative Session with Emphasis on Practical Learning; VK Sir Addressed Queries
“The entire session was very informative and the practical sessions helped us to understand the concept in detail. The best part in the entire session is 20% of Theory and 80% of practical. Special thanks to VK sir for taking the time in responding to each and every queries asked during the session.”
Business Modelling Expert
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Audrey Samson Pasamba
31/10/2021
Assistant Director,, EY
Eye-Opening Discussion on Business Modelling with Crystal Ball Tool Explained
“It was an eye-opening discussion on business modelling with ample activities and conversation on the topics applicable to the workplace. The tool crystal ball was also clearly explained.”
Business Modelling Expert