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Serco
Operational Excellence in Public Service Delivery
As a global provider of public services across citizen engagement, transportation, and defense, Serco operates in environments where compliance, clarity, and efficiency must go hand in hand. Our engagement involved teams focused on structured capability building, cross-functional alignment, and improving operational systems that support large-scale service delivery.
It was a pleasure to collaborate with professionals who were deeply invested in doing things right — with discipline, accountability, and a shared sense of purpose.
Testimonials for Benchmark Six Sigma
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Detailed Insight on Approaching Process Issues
“The course gave a detailed insight on how to approach process-related issues, providing practical strategies and solutions.”
Lean Six Sigma Green Belt
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Interesting Insights into Data Evaluation and Simulation Models
“Different ways of evaluating the data and applying the different simulation models were very interesting and insightful.”
Business Modelling Expert
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Informative Session with Emphasis on Practical Learning; VK Sir Addressed Queries
“The entire session was very informative and the practical sessions helped us to understand the concept in detail. The best part in the entire session is 20% of Theory and 80% of practical. Special thanks to VK sir for taking the time in responding to each and every queries asked during the session.”
Business Modelling Expert
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Insightful Discussions Expanded Our Thinking
“The classroom discussions were very insightful with eclectic inputs from participants from across the industries which were moderated at par excellence by the Tutor. Thanks VK for making us think beyond our usual limits!”
Business Modelling Expert
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Audrey Samson Pasamba
31/10/2021
Assistant Director,, EY
Eye-Opening Discussion on Business Modelling with Crystal Ball Tool Explained
“It was an eye-opening discussion on business modelling with ample activities and conversation on the topics applicable to the workplace. The tool crystal ball was also clearly explained.”
Business Modelling Expert
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Awesome Course Covering Modelling and Project Selection
“The course is awesome as it covers all the topics of modelling from scratch till the final model building in the end. Also throws light on the selection of the right projects in an organization.”
Business Modelling Expert
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Course was practical, insightful, and valuable.
“Thank you for a great course. It was wonderfully practical, both personally and professionally, offering valuable insights that can be applied in various aspects of my career.”
Lean Six Sigma Green Belt
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Interactive Sessions Made Learning Engaging
“The sessions were more interactive, and overall, it was a good experience. The interactive nature of the sessions made learning engaging and enjoyable.”
Lean Six Sigma Green Belt