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Serco
Operational Excellence in Public Service Delivery
As a global provider of public services across citizen engagement, transportation, and defense, Serco operates in environments where compliance, clarity, and efficiency must go hand in hand. Our engagement involved teams focused on structured capability building, cross-functional alignment, and improving operational systems that support large-scale service delivery.
It was a pleasure to collaborate with professionals who were deeply invested in doing things right — with discipline, accountability, and a shared sense of purpose.
Testimonials for Benchmark Six Sigma
Feedback Filters
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Sessions Simplified Concepts With Examples
“The sessions were overall good and made it easy to understand the concepts with relevant examples.”
Lean Six Sigma Green Belt
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Training by the trainer was beneficial.
“The training provided was very helpful and understandable. He is a great teacher who understands the pulse of the students.”
Lean Six Sigma Green Belt
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Training Review: Good, Interesting, Quality Content Delivered
“The training was good and interesting. I truly appreciate the quality and delivery of the content.”
Lean Six Sigma Green Belt
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Training Feedback: Compact Sessions Desired
“I appreciated the sessions but felt they could be more compact and run at a faster pace, maybe over a single week. Overall, I am satisfied with the training.”
Lean Six Sigma Green Belt
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User-Friendly Platform Enhances Ease of Use
“The platform was user-friendly, making it easier to follow along.”
Lean Six Sigma Green Belt
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Deepthi Prakash
30/11/2021
Manager – Value Stream Improvement, TESCO
Precise content with knowledgeable instructor
“The overall course content is precise, very effective and easy to follow, perfectly complimented with practical examples and usage. The instructor is incredibly knowledgeable and has very good command on the subject and I really liked the teaching methodology.”
Quality Certified Professional
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Zsolt Bárány
30/11/2021
TESCO
Quality comes first
“quality on 1st place”
Quality Certified Professional
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Structured TRIZ Approach Enhanced Learning
“Structured approach to Creative solution through TRIZ. Had a great learning experience working with the team well moderated as usual by Mr VK towards addressing a real problem in the EMS industry.”
Creativity and Innovation Practitioner