Your cart is currently empty!
Serco
Operational Excellence in Public Service Delivery
As a global provider of public services across citizen engagement, transportation, and defense, Serco operates in environments where compliance, clarity, and efficiency must go hand in hand. Our engagement involved teams focused on structured capability building, cross-functional alignment, and improving operational systems that support large-scale service delivery.
It was a pleasure to collaborate with professionals who were deeply invested in doing things right — with discipline, accountability, and a shared sense of purpose.
Testimonials for Benchmark Six Sigma
Feedback Filters
-
Training Success: Informative Explanations Received Well
“The training was good, and the explanations were informative.”
Lean Six Sigma Green Belt
-
Confidence Boost from Structured Black Belt Course
“Benchmark Six Sigma gives me confidence that I can bring in more value to the customers and business by applying the concepts learnt in well structured black belt course. Trainers are highly skilled and teaches concepts very well and never hesitate to repeat if not understood. Looking forward to take-up more programs from this institute and will surely refer Benchmark Six Sigma courses to my colleagues/Friends.”
Lean Six Sigma Black Belt
-
Excellent Training; Highly Recommended
“Overall, the training was excellent. I highly recommend it, as it provided high-quality education and practical skills that are essential for professional success.”
Lean Six Sigma Green Belt
-
Akta Kapadia Mokashi
29/07/2021
Associate Director, Willis Towers Watson
Well-structured Hosin Kanri course with hands-on case studies
“The Hosin Kanri course is very well structured and clearly reflects the rich experience of the coach ! The number of days , day wise agenda , reference material and thd overall pace is quite good and provides time to think throught the concepts very well. The best part of the training is the case study which provides a good hands on experience of the Hosin Kanri approach. In addition it also brings out ideas on how to practically use the entire methodology “
Hoshin Kanri Practitioner
-
Lean Training: Comprehensive, Practical, Value-Driven Guidance
“All the tools and methods are covered in detail, with lots of practical examples. It is a great lean training session, which will definitely help to drive value to add a project.”
Lean Practitioner and Lean Guide
-
Useful Training on Lean Concepts Applicable to Manufacturing and Services
“This Training is very useful and I learned various Lean concepts which can be applied practically in the Manufacturing and Service sectors.”
Lean Practitioner and Lean Guide
-
Session Refreshed Lean Principles with Practical Implementation and Simulations
“The session helped refresh the lean principles & tools and helped understanding practical implementation in a manufacturing and service industry set-up. Classroom exercises and simulations helped harness theoretical learning and built confidence in putting them to use. Time and efforts well spent. Thank you.”
Lean Practitioner and Lean Guide
-
Good VSM Examples; Lean Concepts Clearly Explained
“Learning had good VSM examples for both the Manufacturing and Services. All lean concepts were clearly explained in detail. This will help me to apply them in my projects.”
Lean Practitioner and Lean Guide