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Serco
Operational Excellence in Public Service Delivery
As a global provider of public services across citizen engagement, transportation, and defense, Serco operates in environments where compliance, clarity, and efficiency must go hand in hand. Our engagement involved teams focused on structured capability building, cross-functional alignment, and improving operational systems that support large-scale service delivery.
It was a pleasure to collaborate with professionals who were deeply invested in doing things right — with discipline, accountability, and a shared sense of purpose.
Testimonials for Benchmark Six Sigma
Feedback Filters
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Vignesh A
24/04/2022
Finance Analyst (Finance & Accounting), ADF Data Science Private Limited
Informative Session Enhances Subject Understanding
“A good and informative session, providing valuable insights and enhancing my understanding of the subject matter.”
Lean Six Sigma Green Belt
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Great Academy Offering Top-Notch Education from Six Sigma Experts
“Perfect one, thanks. Great academy to have learning from Six Sigma experts, offering top-notch education and support.”
Lean Six Sigma Green Belt
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Well-Planned Sessions with Accurate Examples Learned Much
” I really liked the way sessions were planned with accurate examples. I learned a lot during these session will use it in my org process. I am very happy “
Design Thinking Practitioner
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Concepts Explained Nicely; Confident in Application
“Nicely explained all the concepts. Great learning experience, ensuring that I have a solid grasp of the material and feel confident in applying it.”
Lean Six Sigma Green Belt
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Good Experience with Structured Green Belt Course
“It was a good learning experience, the course was divided into 3 modules over 3 weekends.The trainer and course covered proper concepts of the lean six sigma green belt cerification. “
Lean Six Sigma Green Belt
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Confident About Learnings but Awaiting Application
“I am confident about my learnings but not sure if I will get the opportunity to do apply soon. “
Lean Six Sigma Green Belt
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Pratim Mukherjee
22/04/2022
Shell
Introduced to New Design Thinking Tools; Gained Broad Overview
“Got introduced to a number of new DT tools, Got a good broad overview”
Design Thinking Practitioner
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Mark Bagasala
22/04/2022
Shell
Informative Training with Ready-to-Use Practical Tools
“Informative training and practical tools that are ready to use.”
Design Thinking Practitioner




