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Serco
Operational Excellence in Public Service Delivery
As a global provider of public services across citizen engagement, transportation, and defense, Serco operates in environments where compliance, clarity, and efficiency must go hand in hand. Our engagement involved teams focused on structured capability building, cross-functional alignment, and improving operational systems that support large-scale service delivery.
It was a pleasure to collaborate with professionals who were deeply invested in doing things right — with discipline, accountability, and a shared sense of purpose.
Testimonials for Benchmark Six Sigma
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Trainer’s Expertise Enhanced a Fantastic Session
” Training was fantastic. The trainer had profound knowledge and expertise in the topics that were discussed “
Lean Six Sigma Green Belt
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Trainer’s Detailed and Exceptional Training
“The tutorials are very detailed and guide the trainee for next steps. Training was exceptional and very detailed by Venugopal garu. “
Lean Six Sigma Green Belt
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Great discussion on innovation techniques
“Practical implementation of Innovation Techniques. It was a great discussion on real word application of the C/I principles, some are eye opener or helped think deeper.”
Creativity and Innovation Practitioner
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Interactive Session Gave Deep Insight into TRIZ
“Interactive & amazing session with deeper insight into TRIZ concepts and application to real problems. Very interactive and practical sessions for better understanding of the concepts. It was amazing to know about the 40 TRIZ principles which can help one describe as well as apply while working on innovative ideation/solutions. Thank you.”
Creativity and Innovation Practitioner
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Hirak Raval
14/02/2022
Sr. Manager- Operational Excellence, Cadila Healthcare
Great Learning and Value Addition Through TRIZ
“Great Learning and Value addition. I am really surprised to pass through the journey of real experience of generating ideas through TRIZ exercise on real industrial problems. It’s a real Value addition.”
Creativity and Innovation Practitioner
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TRIZ applications across various sectors
“Liked the TRIZ application to various sectors. I used TRIZ a lot in product design applications. But, now I am brave enough to use in non-Engineering sectors.”
Creativity and Innovation Practitioner
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Reflective Thinking Practice Sessions Maximized Retention
“Amazing. Reflective thinking based practice sessions for maximum retention. Best place to learn for those who want to start implementing theories.”
Creativity and Innovation Practitioner
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Amazing Experience with Interactive Green Belt Workshop
” It was an amazing experience attending the Green Belt workshop. Interactive sessions with fun examples made the learning easy “
Lean Six Sigma Green Belt