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Serco
Operational Excellence in Public Service Delivery
As a global provider of public services across citizen engagement, transportation, and defense, Serco operates in environments where compliance, clarity, and efficiency must go hand in hand. Our engagement involved teams focused on structured capability building, cross-functional alignment, and improving operational systems that support large-scale service delivery.
It was a pleasure to collaborate with professionals who were deeply invested in doing things right — with discipline, accountability, and a shared sense of purpose.
Testimonials for Benchmark Six Sigma
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Subham De Sarkar
04/12/2022
Leader-QHSE, Ador Powertron Limited
Gained substantial knowledge successfully.
“A Good amount of knowledge gained”
Agile Leadership Practitioner
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Impressive Training Simplified Complex Material for Easy Understanding
“Training was overall great. Initially, when I looked into the training material, I was really doubtful whether I could complete it, but once I joined the class, I was really impressed with the training. He explained things in a simple way, where everyone can understand easily, and I could easily correlate with the training material. Kudos and thank you, Benchmark!”
Benchmark Six Sigma (SP)
Lean Six Sigma Green Belt -
Balamurali.B
04/12/2022
Senior Manager, Ashok Leyland
Structured Agile Leadership and Exercises Explained
“Very detailed and structured way of explaining the agile leadership Interesting exercises gives good understanding about various concepts.”
Agile Leadership Practitioner
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Dimple Patel
04/12/2022
Program Manager Quality Assurance, Vasta Global Bioinformatics
Session helped understand Agile thinking benefits
“The session helped us to understand how Agile thinking can be used and benefit our work. Concepts were thought with easy to understand the day to day scenarios in our work life.”
Agile Leadership Practitioner
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Gitarchana Roy
04/12/2022
Well-Designed Course Covering Latest Topics
“The course was well designed . The pace of teaching was good. The topics covered were latest in the industry”
Agile Leadership Practitioner
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Trainer Explained with Many Real-Time Examples
“The trainer is really good and explained with many real-time examples. I will surely recommend Benchmark to my colleagues who want to improve their skills and knowledge. The next thing I will plan for is Black Belt and get the knowledge from the trainers.”
Lean Six Sigma Green Belt
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Good Experience with Easily Correlated Examples and Good Materials
“The overall experience is good. The examples used are easily correlated, and the practice file and material are also good.”
Lean Six Sigma Green Belt
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Himanshu Sharma
04/12/2022
R&D Manager – Six Sigma, IFB Industries
Very Good Program; Learned a Lot
“This is a Very Good Program. I learned alot and hope to apply my knowledge “
Agile Leadership Practitioner




