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Serco
Operational Excellence in Public Service Delivery
As a global provider of public services across citizen engagement, transportation, and defense, Serco operates in environments where compliance, clarity, and efficiency must go hand in hand. Our engagement involved teams focused on structured capability building, cross-functional alignment, and improving operational systems that support large-scale service delivery.
It was a pleasure to collaborate with professionals who were deeply invested in doing things right — with discipline, accountability, and a shared sense of purpose.
Testimonials for Benchmark Six Sigma
Feedback Filters
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Souvik SIngh Rathore
07/08/2022
Research Scholar (NIT Jamshedpur), NIT Jamshedpur
Training Material Was Excellent Overall
“The overall feedback is that the training material was excellent.”
Lean Six Sigma Green Belt
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Green Belt Training Furthered Understanding of Operations
“The Green Belt Six Sigma training furthered my understanding of business operations and taught me how to undertake Lean Six Sigma projects in the future.”
Lean Six Sigma Green Belt
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Crisp, Focused Learning Simplifies Concept Comprehension
“The learning was crisp and to the point, making concepts easier to grasp.”
Lean Six Sigma Green Belt
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Supportive Trainer Enhanced Learning Environment
“The trainer provided excellent support and was very cool, demonstrating exceptional professionalism and approachability throughout the sessions. Their guidance and demeanor greatly contributed to a positive and conducive learning environment, enhancing the overall training experience.”
Lean Six Sigma Green Belt
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Ashish Gupta
31/07/2022
Senior Manager – Transport, KSH Distriparks Private Limited
Great Training Sessions with Engaging Discussions
“The training sessions were great, providing valuable insights and fostering engaging discussions. They effectively conveyed key concepts and facilitated active participation.”
Lean Six Sigma Green Belt
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Excellent Training by The trainer with Good Examples
“The training was excellent. He explained well with good examples, enhancing understanding and facilitating comprehension of complex topics.”
Lean Six Sigma Green Belt
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Well-Designed Curriculum with Experienced Mentors and Supportive Facilitators
“The curriculum was well designed and structured. The mentors had extensive domain experience, and the pre-training facilitators were very polite and helpful. I would love to stay connected with Benchmark in the future.”
Benchmark Six Sigma (SP)
Lean Six Sigma Green Belt -
Santosh Uttam Ingalkar
31/07/2022
Head – Operations, KSH Distriparks Private Limited
Excellent Training; Trainer Demonstrated Expertise
“The training was very good, particularly noteworthy was the extensive knowledge and skill set demonstrated by the trainer. Their expertise greatly enriched the learning experience.”
Lean Six Sigma Green Belt




