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Serco
Operational Excellence in Public Service Delivery
As a global provider of public services across citizen engagement, transportation, and defense, Serco operates in environments where compliance, clarity, and efficiency must go hand in hand. Our engagement involved teams focused on structured capability building, cross-functional alignment, and improving operational systems that support large-scale service delivery.
It was a pleasure to collaborate with professionals who were deeply invested in doing things right — with discipline, accountability, and a shared sense of purpose.
Testimonials for Benchmark Six Sigma
Feedback Filters
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Dharanesh Mysore
21/03/2022
Senior Analyst, AstraZeneca
Effective Training Enhances Future Project Readiness
“Interesting and Great training, I feel better equipped for future projects”
Design Thinking Practitioner
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Sohan Mirajkar
21/03/2022
Senior Process Manager, eClerx
Excellent Session
“It was an Excellent session.”
Design Thinking Practitioner
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Eleni Bolpasi
21/03/2022
Knowledge, Center Champion and Supplier Relationship Manager, Kellogs
Course Delivered with Practical Examples and Cases
“Excellent delivery of the course with practical examples and case studies that the teams could work in.”
Design Thinking Practitioner
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The trainer Explained Concepts with Real Examples
“The trainer is one of the best trainer I had so far. He explained all the concepts really well with real examples making it a lot easier to understand. Even the enrolling process to the course was really smooth. Will highly recommend this to all. Thanks “
Lean Six Sigma Green Belt
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Excellent Training Delivery with Interactive Sessions
“Training delivery was excellent, with very interactive sessions. Examples from various fields were used to understand the concepts, making it easier for the diverse audience to grasp the material effectively.”
Lean Six Sigma Green Belt
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Strengthening Six Sigma Core Concepts and Understanding
” It will strength the basic ideas and concepts of six sigma, which i feel is really important for understanding of the DMAIC methodology. “
Lean Six Sigma Green Belt
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Dhananjay Singh
20/03/2022
Associate process manager, eClerx
Suggests More Interaction in Online Sessions via Games
“Since the session was online, a little bit more interactive must have been great with the help of games “
Lean Six Sigma Black Belt
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Venu Sir’s Insightful Sessions Blended Knowledge
“Venu sir’s sessions are incredibly insightful, offering a perfect blend of practical and theoretical knowledge. He articulates the concepts with clarity and precision, making them easy to understand.”
Lean Six Sigma Black Belt