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Serco
Operational Excellence in Public Service Delivery
As a global provider of public services across citizen engagement, transportation, and defense, Serco operates in environments where compliance, clarity, and efficiency must go hand in hand. Our engagement involved teams focused on structured capability building, cross-functional alignment, and improving operational systems that support large-scale service delivery.
It was a pleasure to collaborate with professionals who were deeply invested in doing things right — with discipline, accountability, and a shared sense of purpose.
Testimonials for Benchmark Six Sigma
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VK’s Thought-Provoking Lean Training Was Excellent
“In these 2 days of LPLG session, I have got excellent Clarity oriented thought-provoking training from Mr VK sir. The training (VK Sir) explained Lean concepts in a down-to-earth format which makes slow learners like me easy to understand and pick it up. Surely, I would apply these Lean concepts learned.”
Lean Practitioner and Lean Guide
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Nice session on lean tools and practices
“Overall a nice session to learn deeper aspects of lean tools & general industry practices.”
Lean Practitioner and Lean Guide
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Wonderful Lean-Focused Program with Practical Examples by VK Sir
“A wonderful and structured program only focusing on Lean. It helped to understand the various Lean tools and their implementation. Thanks to VK sir for explaining things with practical examples.”
Lean Practitioner and Lean Guide
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Well-Structured and Helpful Training Sessions
“Training sessions were really well structured and helpful. Trainer has made the training very interactive by providing interesting examples using his diverse experience in the field. Really glad to have opted for this course. “
Lean Six Sigma Green Belt
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Excellent Lean Training with Innovative Modules by VK
“Excellent training on Lean with tools very well mastered by the trainer Vishwadeep Khatri. Innovative modules tels que Kaikaku et Kakushin… in a context where flexibility and the elimination of wastes are the undeniable keys to the success of businesses and organizations.”
Lean Practitioner and Lean Guide
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VK’s Examples Changed View of Lean Manufacturing
“The Way VK explained each topic with examples was impressive, The perspective of seeing lean Manufacturing was changed, Thank you for that.”
Lean Practitioner and Lean Guide
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Recommends Benchmark for LSSBB; Faculty Competent with Practical Examples
“I would like to recommend Benchmark for those who are looking to understand the methodology of LSSBB. The way this all modules are defined are very easy to understand and the faculty is so competent to make us understand the concept along with the practical example how to and where to apply the concept. Thank you Venugopal Raman sir and Benchmark team !!”
Lean Six Sigma Black Belt
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Detailed and Explanative Course Material
“the course material was detailed and very explanative. i had a great experience with the trainer as he has always cleared doubts and explained every technique in detail. “
Benchmark Six Sigma (SP)
Lean Six Sigma Green Belt