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Serco
Operational Excellence in Public Service Delivery
As a global provider of public services across citizen engagement, transportation, and defense, Serco operates in environments where compliance, clarity, and efficiency must go hand in hand. Our engagement involved teams focused on structured capability building, cross-functional alignment, and improving operational systems that support large-scale service delivery.
It was a pleasure to collaborate with professionals who were deeply invested in doing things right — with discipline, accountability, and a shared sense of purpose.
Testimonials for Benchmark Six Sigma
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Great Training Course with Well-Defined LSSBB Concepts; Happy to Attend BB Training
“Thank you for great training course. LSSBB concepts are well defined and covered. The online training portal is well prepared and managed. I completed LSSGB in February and further happy to attend the BB training now.”
Lean Six Sigma Black Belt
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Informative Sessions for Effective Problem-Solving
“The sessions are very informative that help an individual to solve the technical corporate issues with a broader perspective effectively “
Lean Six Sigma Green Belt
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Great sessions; VSM topic insightful
“VK delivered great sessions with crisp content and a deep insight. VSM topic was a great learning.”
Lean Practitioner and Lean Guide
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Great Workshop with Easy Lean Approach
“The workshop was great and it had an easy approach to all lean concepts. This changes the way we think. Thank you VK, sir.”
Lean Practitioner and Lean Guide
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Awesome Black Belt Training with Knowledgeable Trainer
“I enjoyed all my Black Belt training sessions. The trainer explained everything clearly. He is very knowledgeable and willing to answer questions as they came up. Totally the training was awesome. Thanks you so much Benchmark Six Sigma. “
Lean Six Sigma Black Belt
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LPLG Program Helpful for Implementing Lean Manufacturing
“The program LPLG is very helpful in implementing lean manufacturing in our workshop. The training was very nice and informative.”
Lean Practitioner and Lean Guide
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Valuable Insights on LEAN Beyond Manufacturing
“This is a great program to understand LEAN and the way it works in different sectors other than Manufacturing. The participant’s guide, the examples, the discussions added a lot of value to the knowledge base. It was also a great way to meet leaders from different organizations and understand their thought processes.”
Lean Practitioner and Lean Guide
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Amazing Learning of Lean Tools Guided by VK Sir
“Thank you VK sir for guiding and showing me the right way. We learned many tools and techniques in the last 2 days on the lean methodologies. Amazing Learning!!”
Lean Practitioner and Lean Guide