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Serco
Operational Excellence in Public Service Delivery
As a global provider of public services across citizen engagement, transportation, and defense, Serco operates in environments where compliance, clarity, and efficiency must go hand in hand. Our engagement involved teams focused on structured capability building, cross-functional alignment, and improving operational systems that support large-scale service delivery.
It was a pleasure to collaborate with professionals who were deeply invested in doing things right — with discipline, accountability, and a shared sense of purpose.
Testimonials for Benchmark Six Sigma
Feedback Filters
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Vidhya Rathinavelu
09/04/2023
Manager – PEx, Cognizant
Sessions Provided Huge Clarity on Concepts
“The sessions were very clear and the clarity that I got on the concepts post the sessions is huge. I can definitely incorporate some of these in my line of work. Along with manufacturing examples, service industry-based examples were also discussed.”
Lean Practitioner and Lean Guide
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Deep Learning with Examples in VSM and More
“Huge and useful deep learning with examples in VSM and in all other topics.”
Lean Practitioner and Lean Guide
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Lean Concepts Made Simple with Real-Time Examples by VK Sir
“All the Lean concepts are covered in this program with examples that help us to understand very easily. VK sir makes the subject simple and easy with real-time examples. Thank you.”
Lean Practitioner and Lean Guide
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Excellent Course to Upskill Professionals Across Domains
“Excellent course to upskill oneself and equally important for professionals across domain “
Lean Six Sigma Black Belt
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Partho Karmakar
09/04/2023
Lean practices session by VK
“An insightful session on Lean practices by VK. I look forward to more quality sessions from a knowledgeable and experienced trainer.”
Lean Practitioner and Lean Guide
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Reshma Chandran
06/04/2023
Program management, Diageo India
Grateful for Valuable Insights
Firstly, I sincerely thank VK for providing us with a deep understanding of core business functionalities. This is my second course with Benchmark, and I am eager to explore more in the future. Thank you, Sir!
Business Value Analyst
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Dilip Jalindar Badade
02/04/2023
Team Leader, Infinx Services Private Limited
Highly Recommended for Black Belt Aspirants
“Highly recommended to all individuals interested in Black Belt programs, as the course offers proactive communication and problem-solving techniques using real-life scenarios.”
Lean Six Sigma Black Belt
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Ideal Course for Black Belt Certification
“Opting for this course is a much better choice for Black Belt certification, given its comprehensive content and effective learning methods.”
Lean Six Sigma Black Belt