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Serco
Operational Excellence in Public Service Delivery
As a global provider of public services across citizen engagement, transportation, and defense, Serco operates in environments where compliance, clarity, and efficiency must go hand in hand. Our engagement involved teams focused on structured capability building, cross-functional alignment, and improving operational systems that support large-scale service delivery.
It was a pleasure to collaborate with professionals who were deeply invested in doing things right — with discipline, accountability, and a shared sense of purpose.
Testimonials for Benchmark Six Sigma
Feedback Filters
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Training Was Awesome; the trainer Was Very Helpful
“Training was awesome, and the trainer was very helpful with the content delivered.”
Lean Six Sigma Green Belt
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Dimple Patel Program
18/12/2022
Manager Quality Assurance, Vasta Global Bioinformatics
Lots of learning with interactive activities
“Lots of learning and great interaction with participants while doing the activities.”
Design Thinking Practitioner
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Mitesh Kumar Singh
18/12/2022
Manager Powertrain design and Project Management, Bajaj Auto
Interactive course with practical, industry-focused examples.
“1. Course content was exhaustive 2. Course delivery was interactive 3. It was based on live practical industry examples 4. One example taken and carried through the course is a tremendous concept”
Design Thinking Practitioner
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Pitchai Bharathwaj
18/12/2022
VP-Operations, Inito.com
Design Thinking Explained Through Group Activities
“Design Thinking concepts were explained through small and interesting group activities throughout the program. We are ready to launch our app upgrade anytime:)”
Design Thinking Practitioner
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Jyotirmay Kapil
11/12/2022
Wonderful Learning Experience with Skilled Trainer
“This has been a wonderful learning experience for me. I would like mention that the trainer is highly skilled and course material is well structured for anyone to understand the concepts. The teaching method is highly commendable as it involves students from multiple backgrounds via various relatable examples. I really liked the practical approach of the trainer wherein more focus was given on application of six sigma using minitab. Big cheers for Benchmark team!! “
Benchmark Six Sigma (SP)
Lean Six Sigma Black Belt -
Kasturi Chandrakanth
11/12/2022
Quality Auditor, Amazon
Excellently organized explanation facilitates topic understanding.
“The explanation was excellently structured, providing a clear and organized framework for understanding the topic.”
Lean Six Sigma Green Belt
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Good Training; Doubts Clarified; Will Recommend to Friends
“Overall, the training was good, and all doubts were sorted out with great examples. Based on the training and great support from Supriya Rao, I will definitely recommend more of my friends to enroll themselves for this certification from Benchmark Academy.”
Lean Six Sigma Green Belt
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Expert trainer clarified Six Sigma fundamentals effectively
“Before joining the course, I just knew the topic. After the expert knowledge sharing from the trainer, I understood the whole crux of Six Sigma and its application. The explanation was from the basics and with relatable examples that made the topic easy to understand. Thanks to Benchmark Six Sigma Expert Trainer Mr. Venugopal and Ms. Supriya for smooth onboarding into the course.”
Lean Six Sigma Green Belt