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Serco
Operational Excellence in Public Service Delivery
As a global provider of public services across citizen engagement, transportation, and defense, Serco operates in environments where compliance, clarity, and efficiency must go hand in hand. Our engagement involved teams focused on structured capability building, cross-functional alignment, and improving operational systems that support large-scale service delivery.
It was a pleasure to collaborate with professionals who were deeply invested in doing things right — with discipline, accountability, and a shared sense of purpose.
Testimonials for Benchmark Six Sigma
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Excellent trainer ensured smooth, precise sessions.
“Very insightful sessions. The trainer was excellent and explained everything very precisely. It was very smooth from the beginning to the completion of the course.”
Lean Six Sigma Green Belt
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Elangovan
08/10/2023
Vice President, Broadridge Financial Solutions
Useful Session for Transformation Journey
“Its useful session to have and understand working on transformation journey”
Design Thinking Practitioner
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Abner Dastoor
08/10/2023
AVP – Automation Solution Lead, HSBC
Very Good Session with Patient Trainer
“Very good session. The trainer was very good and patient. He really simplified the content for everyones understanding.”
Design Thinking Practitioner
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Simple Content; Trainer Excellent
“The content was simple to understand and to the point. All modules seemed less complicated, thanks to the trainer – Mayank Gupta.”
Lean Six Sigma Green Belt
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Manik Sood
08/10/2023
Continuous Improvement Leader, Springer Nature Technology and Publishing Solutions
Learned Impressive Design Thinking Methodology with Powerful Tools
“I learned from the training that Design thinking is a very impressive methodology with powerful tools. The sessions were full of exercises to apply the learned concepts.”
Design Thinking Practitioner
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Karthik Mudaliar
08/10/2023
Analytics Advisory Associate Manager, Accenture
Informative Online Sessions with Practical Application
“Loads of learning during these online sessions. Thanks to VK sir for explaining the concepts and clarifying our doubts. Above all, applying these tools on a live case study which was created from within the team itself.”
Design Thinking Practitioner
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Knowledgeable Training Session with Relevant Content
“The training session was full of knowledge related to Six Sigma Green Belt. The content was highly relevant.”
Lean Six Sigma Green Belt
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Saravanan Boopal
01/10/2023
Very Good Experience; Learned New Topics Easily
“Overall, it was a very good experience and learned many new topics in an easier way. Thanks to Benchmark Six Sigma.”
Lean Six Sigma Green Belt