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Serco
Operational Excellence in Public Service Delivery
As a global provider of public services across citizen engagement, transportation, and defense, Serco operates in environments where compliance, clarity, and efficiency must go hand in hand. Our engagement involved teams focused on structured capability building, cross-functional alignment, and improving operational systems that support large-scale service delivery.
It was a pleasure to collaborate with professionals who were deeply invested in doing things right — with discipline, accountability, and a shared sense of purpose.
Testimonials for Benchmark Six Sigma
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Abdulhafeez Adekunle Adegoke
23/02/2023
DUFIL
World-Class Tutoring
“The tutoring is world-class “
Lean Six Sigma Green Belt
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Olamide Esther Ajileye
23/02/2023
DUFIL
Best Training Improved Project Management Skills
“This is one of the best trainings I have attended in my lifetime. I am surely a better project manager now. Trainer surely knows his onions. Best training approach employed.”
Lean Six Sigma Green Belt
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Aditya Peyyeti
23/02/2023
Tolaram group
Recommend for managers seeking new perspectives
“Would recommend all the managers to undergo this training as it will give a new perspective towards existing processes and solutions towards improving said process.”
Lean Six Sigma Green Belt
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Seshadri Marripati
23/02/2023
Tolaram group
Thoroughly satisfied with the course
“Throughly satisfied at the end of the course :)”
Lean Six Sigma Green Belt
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ALEXANDER ONYEMA ENETE
23/02/2023
MCPL
Teaching Method Was Engaging and Interactive
“The teaching method is very engaging and interactive.”
Lean Six Sigma Green Belt
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Helpful Session on MBB Facilitating Innovative Projects
“This session is really helpful to find out the way how being an MBB can facilitate innovative projects. Important things here we can learn basic Engn. Principles for innovative things.”
Creativity and Innovation Practitioner
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Wonderful Immersive Experience with Framework Focus
“This training has been a wonderful immersive experience, with a detailed focus on framework and principles. Even though the training is virtual still it kept us focused. Also, the breakout room exercises help us to use and apply the learned principles to a real-time problems.”
Creativity and Innovation Practitioner
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Creativity & Innovation Module Encouraged Out-of-the-Box Thinking
“It is a tool not well known but very useful. The Creativity & Innovation Module helps to better understand it by allowing the use of multiple case studies and real cases from the workgroup to think differently and get out of the box.”
Creativity and Innovation Practitioner