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Serco
Operational Excellence in Public Service Delivery
As a global provider of public services across citizen engagement, transportation, and defense, Serco operates in environments where compliance, clarity, and efficiency must go hand in hand. Our engagement involved teams focused on structured capability building, cross-functional alignment, and improving operational systems that support large-scale service delivery.
It was a pleasure to collaborate with professionals who were deeply invested in doing things right — with discipline, accountability, and a shared sense of purpose.
Testimonials for Benchmark Six Sigma
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The trainer’s Excellent Instruction Simplified Six Sigma Projects
“The trainer has very well explained the concept and how well we can execute the Six Sigma projects with ease and proper examples. He is the best instructor, and the training has helped me understand why and how Six Sigma is important.”
Lean Six Sigma Green Belt
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Green Belt Six Sigma Course: Informative, Well-Delivered
“The Green Belt Six Sigma course was very informative. My trainer delivered the content in a very good way with great examples. Thank!”
Lean Six Sigma Green Belt
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Tanuleena Guha Biswas
08/10/2023
Regulatory Response Associate, Airbnb
Informative and Engaging Learning Experience
“It was a very good learning experience. The sessions were informative and engaging.”
Lean Six Sigma Green Belt
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Benchmark Six Sigma: Affordable and Expert Training
“I feel Benchmark Six Sigma is providing this professional course in a very suitable amount where anybody can learn from there and upgrade his/her skill. Also, the trainer/coach is an expert in this field and he trained us very nicely. “
Benchmark Six Sigma (SP)
Lean Six Sigma Black Belt -
Practical Methodology Explained Core Concepts Effectively
“Simple, practical yet powerful methodology used to explain the core concepts. Trainer well versed with all concepts and helped in clarification of doubts.”
Lean Six Sigma Black Belt
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Wonderful course by the trainer; exceeded expectations
“Thank you for a wonderful course. Great presentation style with lots of opportunities to ask questions and talk about industry-based examples, which all made for a really enjoyable and informative course. This was more than my expectations.”
Lean Six Sigma Green Belt
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Rakesh Kurup
08/10/2023
Sales Manager, Whitelane
Learned team-building and useful topics
“Got to learn most about team-building efforts and very useful topics discussed.”
Design Thinking Practitioner
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C V Satish
08/10/2023
Operational Excellence Leader, London Stock Exchange Group
Great Journey of New Learning Thanks to VK
“It was a great journey of new learning. Thank you VK for the excellent delivery and the insights”
Design Thinking Practitioner