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Serco
Operational Excellence in Public Service Delivery
As a global provider of public services across citizen engagement, transportation, and defense, Serco operates in environments where compliance, clarity, and efficiency must go hand in hand. Our engagement involved teams focused on structured capability building, cross-functional alignment, and improving operational systems that support large-scale service delivery.
It was a pleasure to collaborate with professionals who were deeply invested in doing things right — with discipline, accountability, and a shared sense of purpose.
Testimonials for Benchmark Six Sigma
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Great Content and Terrific Delivery Led to Great Learning
“The course had great content and terrific content delivery, making it an overall great learning experience.”
Lean Six Sigma Green Belt
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Immaculately Structured Training Enhanced Understanding of Six Sigma Techniques
“Immaculately structured training which helps you understand the Six Sigma Techniques in a better way. “
Lean Six Sigma Black Belt
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Comfortable, interactive learning with patient trainer
“I had a great learning experience; Mayank made it comfortable and interactive. He is full of patience and ensures the concepts are understood by all. Thanks, Mayank.”
Lean Six Sigma Green Belt
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Pradeep Kandpal
08/03/2023
Project Manager, Greenpoint Global
Excellent Workshop Introducing Agile with Practical Guidelines
“An excellent workshop not only introduces you to the exciting world of agile but provides you with the relevant knowledge, guidelines, and approaches that can be used to move your respective processes or verticals toward agility.”
Agile Leadership Practitioner
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Jaganath K
08/03/2023
Manager Quality, Wipro
Valuable Agile Leadership session with interesting exercises
“Thank You to VK Sir, for this wonderful and insightful session on Agile Leadership Practitioner. Interesting exercises gave a good understanding of Agile concepts.”
Agile Leadership Practitioner
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Anay Pandey
08/03/2023
Program Manager, Google
Well-Crafted Agile Methodologies Course with Practical Applications
“Very well crafted and delivered the course on Agile methodologies, with practical applications for real-world problems. Thoroughly enjoyed it!”
Agile Leadership Practitioner
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Suno Chacko
08/03/2023
Country Leader, Advanced Medical Pricing Solutions (AMPS)
Educational Insights from Industry Experts.
“It was a great experience – learning from VK sir and the group of industry veterans. An eye-opener in many areas, with the appropriate examples and case studies.”
Agile Leadership Practitioner
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Setu Bhardwaj
08/03/2023
Deputy Manager, EY
Concepts Explained Clearly with Relevant Examples
“All the concepts were explained with all relevant examples.”
Agile Leadership Practitioner