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Serco
Operational Excellence in Public Service Delivery
As a global provider of public services across citizen engagement, transportation, and defense, Serco operates in environments where compliance, clarity, and efficiency must go hand in hand. Our engagement involved teams focused on structured capability building, cross-functional alignment, and improving operational systems that support large-scale service delivery.
It was a pleasure to collaborate with professionals who were deeply invested in doing things right — with discipline, accountability, and a shared sense of purpose.
Testimonials for Benchmark Six Sigma
Feedback Filters
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Training Sessions Exceeded Expectations, Gained Valuable Knowledge
Excellent. The training sessions met my expectations and provided valuable knowledge.
Lean Six Sigma Green Belt
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Dr Sandeep Ramakant Naik
05/11/2023
General Manager, Grasim Industries
Useful TRIZ-Based Creative Solutions for Professional Problem-Solving
“It is really novel concept of finding creative solutions based on Engineering properties and Trez model. It is very useful in professional problem-solving in a creative and innovative way.”
Creativity and Innovation Practitioner
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Good Learning Opportunity with Valuable Insights
“Good learning opportunity. The course provided valuable insights and knowledge.”
Benchmark Six Sigma (SP)
Lean Six Sigma Green Belt -
Bhushan Barakale
05/11/2023
Project Coordinator, DUFIL
Learned TRIZ Concepts with Real-Life Examples
“Very good learning experience with ample examples to familiarize with the concept of TRIZ and practice it with real-life examples, challenges.”
Creativity and Innovation Practitioner
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Saurabh Narkar
05/11/2023
Manager- Operations, SICK India
Great Tool for Innovative Problem-Solving Solutions
“It’s a great tool that gives you the right direction for your thoughts to reach the best possible solution. It is helpful for solving any problem with innovative ideas.”
Creativity and Innovation Practitioner
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Great learning; eager to implement future projects
“It was a great learning experience. I am glad that I completed the first step and looking forward to implementing the learnings in my future projects continuously.”
Lean Six Sigma Green Belt
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Damini Dogra
29/10/2023
Ast. Manager (Pre- Sales), Geokno
Great Learning with Amazing Course Content and Trainer
“Very informative, great learning. The course content and the way it was delivered were amazing. Mayank was a great trainer, with a fantastic delivery of the modules. “
Lean Six Sigma Green Belt
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Mahesh Koilada
29/10/2023
Manager, Geokno
Efficiently Designed Course with Expert Trainer and Flexible Timing
“It was efficiently designed to match my free hours during the day. The trainer had a good grasp of all the topics. The flexibility and expertise made the learning experience effective.”
Benchmark Six Sigma (SP)
Lean Six Sigma Green Belt




