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Serco
Operational Excellence in Public Service Delivery
As a global provider of public services across citizen engagement, transportation, and defense, Serco operates in environments where compliance, clarity, and efficiency must go hand in hand. Our engagement involved teams focused on structured capability building, cross-functional alignment, and improving operational systems that support large-scale service delivery.
It was a pleasure to collaborate with professionals who were deeply invested in doing things right — with discipline, accountability, and a shared sense of purpose.
Testimonials for Benchmark Six Sigma
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Interactive Sessions Made Topics Understandable
“The training session was very interactive, making it easy to understand each topic as enough time was spent on each.”
Lean Six Sigma Green Belt
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Best Six Sigma Course with Additional ECIL Certification Classes
“Best six sigma course available in the market, adding to the enrolled course additional classes for ECIL with certification “
Lean Six Sigma Black Belt
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Loganathan Rajendran
12/03/2023
Team Leader, Vestas
Great interactive online Green Belt experience
“I had a great learning experience during those three weeks. Although it was an online course, it was very interactive. I am proud of my decision to do my Green Belt course with Benchmark.”
Lean Six Sigma Green Belt
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Farbeena Hussain
12/03/2023
Team Leader, Cognizant
Great Trainers and Helpful Course Material
“The trainers were great, and the course material proved to be very helpful for study purposes.”
Lean Six Sigma Black Belt
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Highly skilled trainers simplify complex tools
“Highly skilled trainers providing insight on six sigma tools, complex topics simplified with real time scenarios to make us understand the concepts. “
Lean Six Sigma Black Belt
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Interactive Sessions with Calm, Helpful Trainer
“Overall, it was a good experience. The sessions were interactive, and the trainer was calm and cleared doubts each time. I found it very easy to do the classes during both sessions and post-sessions. Thanks.”
Lean Six Sigma Green Belt
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Course Covered Relevant Techniques and Tools
“The Course Covered all the relevant Techniques and Tools relevant to carry out any Process Improvement project across all industries. The Concepts were explained and illustrated in a very lucid and understandable way making it easier for us to to adapt and learn. All our queries were addressed adequately.”
Lean Six Sigma Black Belt
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Clear Understanding of LSSBB through Explanations
“It has been a great learning experience with Benchmark six sigma. Sir’s explanation helped me understand LSSBB concepts clearly and relate it to practical situations.”
Lean Six Sigma Black Belt