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Serco
Operational Excellence in Public Service Delivery
As a global provider of public services across citizen engagement, transportation, and defense, Serco operates in environments where compliance, clarity, and efficiency must go hand in hand. Our engagement involved teams focused on structured capability building, cross-functional alignment, and improving operational systems that support large-scale service delivery.
It was a pleasure to collaborate with professionals who were deeply invested in doing things right — with discipline, accountability, and a shared sense of purpose.
Testimonials for Benchmark Six Sigma
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Pradeep Kumar
28/05/2023
Manager, HCL
Informative Course with Trainer Explaining Complex Topics Simply
“The course was very informative, and the trainer had excellent knowledge. The way he explained the complex topics in a very simple way was very good.”
Benchmark Six Sigma (SP)
Lean Six Sigma Green Belt -
Great training; content delivered with real-life scenarios
“The training was great! The delivery of the content by Mayank was awesome! He made it extremely easy to understand and most importantly, he co-related all the topics with real-life scenarios, which was amazing, it gave perspective to the concepts. Now I am confident in how I can apply these concepts in my role. Thanks! Although, the content which was shared after every session, that can be improved, I don’t think they are well structured, not very detailed as well. I cannot refer to that before the exam, for sure! so that’s one improvement, I guess!”
Lean Six Sigma Green Belt
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Rohit Duggal
28/05/2023
Professionally Done Training with Elaborate Material
“The training program was very professionally done. The training material was also very elaborate and easy to understand.”
Lean Six Sigma Green Belt
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Rohit RameshraoDhanorkar
28/05/2023
Great Experience with Excellent Coaching Staff
“It was a great experience to learn with Benchmark Academy. The coaching staff is excellent, his knowledge also good, and he tells the topic in detail with appropriate examples. I would recommend anyone who wants to do Six Sigma course.”
Lean Six Sigma Green Belt
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Comprehensive Content Invoked Opinions and Thoughts
“Comprehensive content and tried to invoke my opinions and thoughts on different topics.”
Benchmark Six Sigma (SP)
Lean Six Sigma Black Belt -
Great Interactive Learning Experience; Doubts Clarified by the trainer
“The overall learning experience was great, it was an interactive session and the trainer helped in clarifying all the doubts we had. Thanks, to the trainer and Benchmark for this great training experience.”
Lean Six Sigma Green Belt
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Glad to Choose Benchmark for LSSBB; Unique Course Design
“I’m glad I chose Benchmark for my LSSBB training. The course design is unique to Benchmark with a lot of exercises to practice on from multiple industries. The instructor was extremely knowledgeable and kept the long classes very entertaining.”
Lean Six Sigma Black Belt
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Training Review: Met My Expectations Satisfactorily
“Good. The training met my expectations.”
Lean Six Sigma Green Belt