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Serco
Operational Excellence in Public Service Delivery
As a global provider of public services across citizen engagement, transportation, and defense, Serco operates in environments where compliance, clarity, and efficiency must go hand in hand. Our engagement involved teams focused on structured capability building, cross-functional alignment, and improving operational systems that support large-scale service delivery.
It was a pleasure to collaborate with professionals who were deeply invested in doing things right — with discipline, accountability, and a shared sense of purpose.
Testimonials for Benchmark Six Sigma
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Excellent trainer ensured smooth, precise sessions.
“Very insightful sessions. The trainer was excellent and explained everything very precisely. It was very smooth from the beginning to the completion of the course.”
Lean Six Sigma Green Belt
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Elangovan
08/10/2023
Vice President, Broadridge Financial Solutions
Useful Session for Transformation Journey
“Its useful session to have and understand working on transformation journey”
Design Thinking Practitioner
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Abner Dastoor
08/10/2023
AVP – Automation Solution Lead, HSBC
Very Good Session with Patient Trainer
“Very good session. The trainer was very good and patient. He really simplified the content for everyones understanding.”
Design Thinking Practitioner
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Simple Content; Trainer Excellent
“The content was simple to understand and to the point. All modules seemed less complicated, thanks to the trainer – Mayank Gupta.”
Lean Six Sigma Green Belt
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Knowledgeable Training Session with Relevant Content
“The training session was full of knowledge related to Six Sigma Green Belt. The content was highly relevant.”
Lean Six Sigma Green Belt
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Saravanan Boopal
01/10/2023
Very Good Experience; Learned New Topics Easily
“Overall, it was a very good experience and learned many new topics in an easier way. Thanks to Benchmark Six Sigma.”
Lean Six Sigma Green Belt
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Excellent Briefing; Comprehensive Coverage Impressive
“Excellent briefing of all topics and covering all points. The comprehensive coverage was impressive.”
Lean Six Sigma Green Belt
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Excellent Training; Material Helped with Fast Pace
“Training and the trainer’s delivery of the content were best. But some places I felt moving very fast and difficult to catch up, but the training material solved the problem. Overall, these six sessions were very new and interesting.”
Lean Six Sigma Green Belt