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Serco
Operational Excellence in Public Service Delivery
As a global provider of public services across citizen engagement, transportation, and defense, Serco operates in environments where compliance, clarity, and efficiency must go hand in hand. Our engagement involved teams focused on structured capability building, cross-functional alignment, and improving operational systems that support large-scale service delivery.
It was a pleasure to collaborate with professionals who were deeply invested in doing things right — with discipline, accountability, and a shared sense of purpose.
Testimonials for Benchmark Six Sigma
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Benchmark sets outstanding training quality
“Benchmark (Organization) has really set a benchmark on this kind of training. The quality and effectiveness of their programs are outstanding.”
Benchmark Six Sigma (SP)
Lean Six Sigma Black Belt -
Interactive Digital Sessions Comparable to Physical Classes
“Even the digital medium has been very interactive and does not feel lacking compared to physically present sessions.”
Lean Six Sigma Black Belt
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Great Learning with Expert Trainer VK
“It was a great learning experience with various types of MBB and glad to have subject expert Mr. Vishwadeep Khatri as a trainer, who has covered the content with relevant case studies and exercises, also clarified doubts as and when raised.”
Business Excellence Master Black Belt
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Viswanath Satyanarayana Nalli
21/02/2024
Program Manager, Amazon
Business Excellence MBB Course Highly Recommended
“Business Excellence MBB course with the latest industry-standard competencies is a great value add and highly recommended for all professionals. It was a great learning experience, and thanks to Mr. Vishwadeep Khatri, who facilitated the sessions in a very interactive and engaging way to impart knowledge on all the topics covered in the curriculum.”
Business Excellence Master Black Belt
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Wide-Ranging Content Provided Deep Dive into LSS Concepts
The content covered a wide range of topics pertinent to LSS methodologies, providing a deep dive into advanced concepts and techniques. The practical exercises and insights provided were highly relevant, making the learning experience very effective.
Business Excellence Master Black Belt
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Arpit Ahluwalia
18/02/2024
Vice President, Accenture
AHP Method Explained and Illustrated by VK Sir
“AHP is a practical decision situation/method, explained really well by VK sir. Examples/activities are well created and help us clarify the concept.”
AHP Practitioner
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Clear, Concise, and Practical Learning
The concepts are presented with remarkable clarity, making them easy to grasp. The course offers extensive hands-on training within a short timeframe, ensuring maximum learning efficiency. A well-structured curriculum and seamless class flow further enhance the overall experience.
AHP Practitioner
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Engaging & Insightful Case Study Sessions
The sessions were truly enriching, featuring in-depth case study analysis and highly interactive discussions that enhanced learning and engagement.
AHP Practitioner




