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Serco
Operational Excellence in Public Service Delivery
As a global provider of public services across citizen engagement, transportation, and defense, Serco operates in environments where compliance, clarity, and efficiency must go hand in hand. Our engagement involved teams focused on structured capability building, cross-functional alignment, and improving operational systems that support large-scale service delivery.
It was a pleasure to collaborate with professionals who were deeply invested in doing things right — with discipline, accountability, and a shared sense of purpose.
Testimonials for Benchmark Six Sigma
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Best Trainings Attended; Sessions Lively and Practical
“One of the best trainings I have attended. The sessions were very lively and had practical instances to relate to most of the topics. I thoroughly enjoyed the training. Kudos to the trainer.”
Benchmark Six Sigma (SP)
Lean Six Sigma Green Belt -
Viswanath Satyanarayana Nalli
31/12/2023
Program Manager, Amazon
CI via TRIZ Enhances LSS Innovation
“CI via TRIZ principles is a new and innovative concept which can really help to provide innovative solutions in LSS.”
Creativity and Innovation Practitioner
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Virendra Kuril
31/12/2023
Sr. Manager, Sun Pharma
Informative Program Useful for Future Assignments
“The program was informative and helpful for our future assignments in the industry. Statistical tools are very useful for day-to-day product development activities in our research and development activities.”
Lean Six Sigma Green Belt
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Simple Teaching, Cooperative Team, Enjoyable Sessions
“The teaching way is very simple, and the team is very cooperative. The supportive learning environment made the sessions enjoyable.”
Business Excellence Master Black Belt
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Five-Week Module Built Confidence in DMAIC Implementation
“This comprehensive five-week module has given me the confidence of being able to implement DMAIC. The structured approach is highly effective.”
Lean Six Sigma Black Belt
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Dhayalan S dhaya
24/12/2023
Process engineer, Asahi India Glass Limited
Engaging, Practical, and Invaluable Session Experience
“This had a perfect and interesting session. The engaging content and practical applications made it an invaluable experience.”
Benchmark Six Sigma (SP)
Lean Six Sigma Black Belt -
Clear Sessions with Live Examples Enhanced Understanding
“All the sessions were very good. It is so clear, and the live examples given by the trainer were very helpful to understand the concepts clearly. Thanks for all the useful sessions.”
Lean Six Sigma Green Belt
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Transformed into data-driven decision-maker
“Benchmark Six Sigma transformed me into a data-driven decision-maker. The course has significantly improved my analytical skills and decision-making process.”
Lean Six Sigma Black Belt