Serco

“We explored the implementation of a three-year strategy plan using the X Matrix method effectively.”

“I learned how to solve problems using various tools covered in the course.”

“I gained ideas on how to resolve challenging KPI issues; implementing the Hoshin Kanri concept at our unit for KPIs is very straightforward.”

“The implementation process and its benefits were clarified, highlighting relative advantages compared to other approaches.”

“New strategic tools were introduced, enhancing my practical learning experience.”

“Strategic planning was clearly presented, with a bifurcation of phases to address issues effectively.”

“I acquired in-depth knowledge of the process through a simplified approach that made understanding the concept easier.”