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Serco
Operational Excellence in Public Service Delivery
As a global provider of public services across citizen engagement, transportation, and defense, Serco operates in environments where compliance, clarity, and efficiency must go hand in hand. Our engagement involved teams focused on structured capability building, cross-functional alignment, and improving operational systems that support large-scale service delivery.
It was a pleasure to collaborate with professionals who were deeply invested in doing things right — with discipline, accountability, and a shared sense of purpose.
Testimonials for Benchmark Six Sigma
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Exceptional Trainer with Real-World Analogies
“Mr Venugopal Raman is an exceptional trainer. I think he is perfect in his field and is excellent with real world comparisons and analogies “
Lean Six Sigma Green Belt
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Interactive Course: Engaging, Quick to Understand.
“The course was interactive and not monotonous in nature, which made it lively and quick to understand, Look forward to associate very soon once again. “
Benchmark Six Sigma (SP)
Lean Six Sigma Green Belt -
Program Equips Leaders for Business Improvements
The program is designed for those looking to lead and implement high-level business improvements. The hands on approach coupled with interactive sessions ensures that you leave equipped to implement large scale changes. The competencies covered along with the integration of AI makes this program relevant for the current market needs and has empowered me.
Business Excellence Master Black Belt
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Datta Khansole
30/09/2024
Pernod Ricard India
Tool Usage in Operations Explained Clearly
“Awareness about the tool and its usage in our operations was very well explained and articulated for better understanding.”
Hoshin Kanri Practitioner
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Vimitha Prabhakar
29/09/2024
Service center and knowledge management Lead, Otis elevators company India limited
Thorough Training Enhanced Capabilities; Thank You
“I want to express my appreciation for the thorough and insightful training sessions. The trainer was an expert and guided us throughout the session. The training has significantly enhanced my leaning capabilities and cant wait to implement this in my process. Thank you for the dedication and excellent instruction. “
Lean Six Sigma Green Belt
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Ravinder Kumar
29/09/2024
Assistant manager, Unicharm India Private Limited
Informative, mind-opening session; easy to understand
“Thankyou for this wonderful session. Very much informative and mind opener. Text delivery is very good. Easy to understand. “
Lean Six Sigma Green Belt
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Vindraj Arvind Chopdekar
29/09/2024
Wonderful and Highly Informative Training
“The training experience was wonderful and highly informative. The content was well-structured and practical. In six months, I plan to pursue the Black Belt program to further enhance my skills. Thank you for the valuable insights and guidance. “
Lean Six Sigma Green Belt
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SHIV MANGAL GUPTA
29/09/2024
Pernod Ricard India
Identified Non-Execution Causes with FRT/CRT Analysis
“I learned how to identify reasons for non-execution processes using FRT and CRT analysis techniques.”
Hoshin Kanri Practitioner