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Serco
Operational Excellence in Public Service Delivery
As a global provider of public services across citizen engagement, transportation, and defense, Serco operates in environments where compliance, clarity, and efficiency must go hand in hand. Our engagement involved teams focused on structured capability building, cross-functional alignment, and improving operational systems that support large-scale service delivery.
It was a pleasure to collaborate with professionals who were deeply invested in doing things right — with discipline, accountability, and a shared sense of purpose.
Testimonials for Benchmark Six Sigma
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Pravin Bingi
15/11/2024
DGM – Regional Operation Projects, DP World
Excellent Trainer Made Minitab Understandable
“The trainer was excellent. The training was very informative. Minitab was taught in a way that anyone can easily understand it. It was a nice experience.”
Lean Six Sigma Black Belt
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Angad Bhoyar
15/11/2024
Manager – Customer Experience, Hapag Lloyd
Parag’s Engaging Teaching Simplifies Complex Topics
“Parag is an exceptional Six Sigma trainer with a deep understanding of concepts and practical application. His engaging teaching style, clear explanations, and real-world examples make complex topics easy to grasp. He fosters an interactive learning environment, ensuring every participant gains valuable insights to drive process improvement.”
Lean Six Sigma Green Belt
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Rama Gaude
15/11/2024
Deputy Manager, Nexdigm Private Limited
Exceptional Course Deepened Understanding of Six Sigma
“The course was an exceptional learning journey that deepened my understanding of process improvement and data-driven decision-making. The comprehensive content and expert instruction provided me with the tools and confidence to apply Six Sigma principles effectively. I highly recommend this course to professionals seeking to elevate their operational excellence and leadership skills.”
Lean Six Sigma Black Belt
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Rajiv Mehra
15/11/2024
Supervisor, Hapag Lloyd
Parag Provided Industry-Related Examples; Informative Session
“Parag was well prepared and provided examples related to our industry. The session was informative and interactive”
Lean Six Sigma Green Belt
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Ravin Poojari
15/11/2024
Manager, Hapag Lloyd
Excellent Lean Six Sigma Training
“Thank you for the excellent training on Lean six sigma green belt. It was well-organized, engaging, and very helpful. I especially appreciate Mr. Parag Mehta for the clear explanations and practical examples on the topic. Great job and thank you for your efforts!”
Lean Six Sigma Green Belt
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Ugah Christian Emeka
14/11/2024
Six Sigma Facilitator, DUFIL
Flexible Teaching and Well-Structured Learning
“He gives a well structured learning and he is very flexible in teaching”
Lean Six Sigma Black Belt
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Very Good Course; Learned Many Things
“The course is very good and I learned many things”
Lean Six Sigma Green Belt
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Amazing Training; Trainer Provided Support
“Training was absolutely amazing and not read through slides. I missed partial classes but was really supported by the trainer, thank you all”
Lean Six Sigma Green Belt