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Serco
Operational Excellence in Public Service Delivery
As a global provider of public services across citizen engagement, transportation, and defense, Serco operates in environments where compliance, clarity, and efficiency must go hand in hand. Our engagement involved teams focused on structured capability building, cross-functional alignment, and improving operational systems that support large-scale service delivery.
It was a pleasure to collaborate with professionals who were deeply invested in doing things right — with discipline, accountability, and a shared sense of purpose.
Testimonials for Benchmark Six Sigma
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Bhavita Gohil
15/11/2024
Manager, Hapag Lloyd
Well-Structured Content with Practical Examples
“Content was well-structured Explanations were easy to understand, and the practical examples offered clarity on how to implement the concepts”
Lean Six Sigma Green Belt
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Expert Trainer Used Relatable Real-Life Examples
“The Trainer was an expert on the concepts and explained them with examples across industries. The exercises were relatable to real life scenarios”
Lean Six Sigma Black Belt
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NILESH VIRENDRA POPAT
15/11/2024
Director, Hapag Lloyd
Parag Delivered Effective Training with Industry Examples
“Parag Mehta have delivered the training program effectively and efficiently. Examples used were good mix of our industry so that we can relate to the subject and also some good market examples mix. Effective and Efficient use of time by Parag and from Benchmark there was an openness to meet the needs. Overall satisfactory results. Kudos!”
Lean Six Sigma Green Belt
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Dhaval Joshi
15/11/2024
Process specialist, Lanxess
Virtual Training Exceeded Expectations; Venu Was Awesome
“I never thought that remote BB training would be so fruitful. I completed green belt in classroom training and was not expecting much from this training thinking it was virtual. But i was wrong, Venu was awesome with training and made even tough topics look easy to understand.”
Lean Six Sigma Black Belt
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Lavkush Kandu
15/11/2024
Sr. Manager, Hapag Lloyd
Parag’s Clear Explanations Related to Daily Operations
“Parag is very nice trainer, he has explained everything very well with examples which we can corelate with our day-to-day operations”
Lean Six Sigma Green Belt
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Muskan Sharief
15/11/2024
Senior Associate, TESCO
Great Session; Informative and Interactive
“Great Session, very informative and interactive”
Lean Six Sigma Green Belt
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Pandi Rajan
15/11/2024
Manager – CCAT, Hapag Lloyd
Knowledgeable Trainer; Interactive and Engaging Sessions
“The trainer had an excellent knowledge about the concepts and was able to explain well. The sessions were interactive and very much engaging.”
Lean Six Sigma Green Belt
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JOEL DCRUZ
15/11/2024
SR MANAGER CCAT, Hapag Lloyd
Excellent Course; Parag’s Detailed Instruction Appreciated
“The Course was Excellent, Enjoyed the delivery and practical application of the content with appropriate examples to every detailed concepts. Thanks to Parag for meticulously taking us through every detailed concepts. Excited to implement it.”
Lean Six Sigma Green Belt