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Serco
Operational Excellence in Public Service Delivery
As a global provider of public services across citizen engagement, transportation, and defense, Serco operates in environments where compliance, clarity, and efficiency must go hand in hand. Our engagement involved teams focused on structured capability building, cross-functional alignment, and improving operational systems that support large-scale service delivery.
It was a pleasure to collaborate with professionals who were deeply invested in doing things right — with discipline, accountability, and a shared sense of purpose.
Testimonials for Benchmark Six Sigma
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T.Vasundhara Tulasi
Principal, Apollo Hospitals Educational and Reaseach Institute , Jubilee Hills, Hyderabad
Course: Accessible, Balanced Topics with Skilled Delivery.
“The course excelled at making complex topics accessible, thanks to the mentor’s skillful delivery. The balance between theoretical knowledge and practical application was perfect, and the instructors’ content was commendably well-paced.”
Benchmark Six Sigma (SP)
Lean Six Sigma Green Belt -
SELVAMANI D
Senior Officer, MRF Tyres
Thorough Handling of Cause Impact on Processes
“Validating the impact of various causes on processes was thoroughly handled and very informative.”
Lean Six Sigma Green Belt
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Bakyalakshmi B
Senior Quality Assurance, Ascena Retail Global Innovation
Solid Foundation in Six Sigma Program
“The comprehensive coverage of all topics provided a solid foundation in Six Sigma, making it a valuable learning program.”
Lean Six Sigma Green Belt
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Bindu Nambisan
Ast. General Manager, Aster Medcity
Effective Learning of Six Sigma for Improvement
“My aim was to attain a sufficient understanding of Six Sigma to improve my decision-making skills. The instructor’s style of presentation was particularly effective, making the learning process highly impactful.”
Lean Six Sigma Green Belt
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Maria Mathew
Manager Billing, Aster Medcity
Six Sigma Tools Enhance Professional Efficiency
“I expected to use Six Sigma tools to improve my daily processes across various aspects such as cost-saving and business decisions. The teaching was excellent, integrating practical applications of statistics in DMAIC, which will be highly beneficial in my professional role.”
Lean Six Sigma Green Belt
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Kona Krishna Rao
Asst.Manager, Neuland laboratories limited
Thorough Process Capability Training Enhanced Understanding
“The training on process capability was thorough, enhancing my understanding of how to apply these principles effectively in my role.”
Lean Six Sigma Green Belt
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Christopher Sequeira
Senior Manager, Atos India
Benchmark’s Effective Simplification Enhances Six Sigma Training
“The clarity of the explanation provided in simple language made complex Six Sigma concepts easily understandable, reinforcing Benchmark’s reputation as a leader in training.”
Benchmark Six Sigma (SP)
Lean Six Sigma Green Belt -
Siddhesh Deshpande
Quality Manager, Atos India
Excellent Lean Training Program by Mr. Mehta
“Excellent training program. Our excellent trainer Mr. Parag Mehta explained all the difficult topics of Lean in a very interesting way. Tools used are very easy to understand and use. Will recommend to every lean aspirants.”
Lean Six Sigma Green Belt