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Serco
Operational Excellence in Public Service Delivery
As a global provider of public services across citizen engagement, transportation, and defense, Serco operates in environments where compliance, clarity, and efficiency must go hand in hand. Our engagement involved teams focused on structured capability building, cross-functional alignment, and improving operational systems that support large-scale service delivery.
It was a pleasure to collaborate with professionals who were deeply invested in doing things right — with discipline, accountability, and a shared sense of purpose.
Testimonials for Benchmark Six Sigma
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SUNIL MISTRY
Service Delivery Manager, QX Global Group
Benchmark’s Course Provided Practical Methodology
“Benchmark’s course provided a methodology towards process excellence, emphasizing the practical implications of statistical calculations and contributing significantly to my practical understanding.”
Lean Six Sigma Green Belt
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Praveen Nayak
Project Manager – Data & Content, Cheers Interactive India Private Limited
Well-Conducted Session with Helpful Examples
“Well conducted session with much defined steps on the flow of training. The examples provided were also very helpful.”
Lean Six Sigma Green Belt
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ROHAN YENGUL
Market Risk Manager, Rabobank
Appreciated Analytical Coverage During Training
“I appreciated the coverage and analytical aspects addressed during the training.”
Lean Six Sigma Green Belt
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MOHANASUNDARAM V
MANAGER, CMA CGM
Methodical Explanation Clarified Six Sigma
“The methodical explanation of concepts throughout the course clarified Six Sigma methodologies effectively.”
Lean Six Sigma Green Belt
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Abdulla Ibrahim
Team Lead, Cognizant
Examples and Materials Directly Related to Work
“I could directly relate the examples and materials to my work, which was really beneficial. The way the trainer explained the concepts made it easy to implement them in my daily life.”
Lean Six Sigma Green Belt
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Deeksha Gunda
Engineer, Renault Group
Insightful Examples Greatly Aided Learning
“The examples shared during the course were highly insightful and greatly aided in my learning.”
Lean Six Sigma Green Belt
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Karthika Nair H
Manager, Cognizant
Structured Approach Covered Necessary Concepts
“The structured approach to Six Sigma application covered in the course provided clear coverage of the necessary concepts, despite the lack of additional activities.”
Lean Six Sigma Green Belt
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Radhika Mohanraj
Associate, Cognizant
Hands-On Experience and Clear Explanations Prepared Well
“The hands-on experience provided by the course, coupled with the trainers’ clear explanations, has prepared me well. It’s a commendable learning path for any Six Sigma learner aspiring to excel.”
Lean Six Sigma Green Belt