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Serco
Operational Excellence in Public Service Delivery
As a global provider of public services across citizen engagement, transportation, and defense, Serco operates in environments where compliance, clarity, and efficiency must go hand in hand. Our engagement involved teams focused on structured capability building, cross-functional alignment, and improving operational systems that support large-scale service delivery.
It was a pleasure to collaborate with professionals who were deeply invested in doing things right — with discipline, accountability, and a shared sense of purpose.
Testimonials for Benchmark Six Sigma
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Ravi Goutham Kumar Choudary
Managing Director, Vijayalakshmi Fibres Private Limited
Enlightening interactions and personal touch examples
“The interaction and examples provided by Anurag Jain were enlightening and added a personal touch to the learning experience.”
Lean Six Sigma Green Belt
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HIMANSHU CHAUDHRY
Operational Manager, Virgo Softech Private Limited
Thorough Six Sigma knowledge acquired and applied
“My expectation was to acquire a thorough knowledge of process improvement through Six Sigma tools and how to apply this in my current role. The course provided an in-depth understanding of Six Sigma, which was excellent.”
Lean Six Sigma Green Belt
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Vignesh Nayak
Data Operations Project Leader, Here Technologies
Enlightening Six Sigma Phases Learned
“Learning about the different phases of Six Sigma during the course was particularly enlightening.”
Lean Six Sigma Green Belt
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Sunaina Joshi
Classroom Trainer/Process Trainer, VIVO Mobile
Adept facilitators broke down complex concepts
“The facilitators were adept at breaking down complex concepts from the start, which facilitated a deep understanding of foundational topics.”
Lean Six Sigma Green Belt
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Ashwini Dilip Bhube
DM – Customer Service Group, Vodafone
Hands-on examples useful for real-life scenario evaluation
“Hands-on practical examples were very useful. Learning how to evaluate real-life scenarios added great value to the training.”
Lean Six Sigma Black Belt
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Ashok kumar kalidindi
Hetero drugs
Learned Six Sigma Principles and Applications
“I sought to learn the principles of Six Sigma and its basic applications. The course was well-conducted, with a good blend of theory and practice, and I came away with a clear grasp of these fundamental principles.”
Lean Six Sigma Green Belt
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RISHIKUMAR KANAIYALAL MISTRY
FINAL QUALITY CONTROL, Waaree Energies
Engaging quizzes reinforced Lean Six Sigma learning
“The quizzing segment of the course was engaging and reinforced the learning material effectively, deepening my understanding of Lean Six Sigma concepts.”
Lean Six Sigma Green Belt
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Saleena Safiya
PMO, Hewlett Packard
Relevant Examples Simplified Understanding
“The examples related to theory were very relevant and easy to understand. The hands-on exercises and detailed analyses were highly beneficial.”
Lean Six Sigma Black Belt